If you're running a law firm, one of your biggest concerns should be proper communication. Whether between staff and clients, the internal team, or with outside vendors, you should have a solid tech stack in place for communicating effectively.
If you're trying to mitigate communication issues in your law firm through technology solutions, here's an overview of issues you might see and how to fix them.
Modern law firms are moving from on-premises devices and tools to more remote-focused solutions after the workforce shifted due to COVID-19. These tools include:
To read other applications of the cloud for law firms, check out our blog: 5 Benefits of Moving to the Cloud With Your Business Tools
In recent years since the pandemic, it has become clear that not all meeting platforms offer the same security. For example, a trend emerged where unauthorized individuals would breach video calls as they were happening.
Dubbed "zoombombing", this data security threat can occur due to weak or no security measures taken when setting up video meetings.
You may feel nervous about using cloud tools to meet with clients over sensitive matters. This is why it's crucial to secure video meetings with expert-recommended platforms and practices for meetings. Some ways to secure your virtual meetings include:
To compare the features and security of different video conferencing platforms on the market, read our blog: Top Video Conference Platforms for Small Businesses
Another element to running a successful law firm is collecting quality, honest feedback from clients. When you're conducting business, feedback is essential to improve your services, so communication with your team should be accessible, timely, and convenient.
Some ways to ensure you get quality feedback from clients include:
To read more about how the cloud can elevate communications for your firm, read our blog: Connecting Remote Employees Via Unified Communications: World Communications Week
The legal industry deals with a lot of documentation. Whether you need to manage court documents or collect digital signatures, data protection and organization is critical. That's why businesses in the legal sector are moving towards cloud document management.
Cloud filing offers an easy way to store and organize documents in one cloud-based platform. With solutions such as Therefore, you can create custom fields to find exactly when you're looking for without sifting through physical documents.
These platforms also come with enhanced cybersecurity features, making them ideal for managing sensitive documents. To see your options in the law field, check out our blog: Best Cloud-Based Document Management Systems For Law Firms
Whether you want to optimize remote working or explore the wide range of benefits cloud services offer, managed IT support for law firms are a great resource.
Choosing unified communications platforms and video conferencing equipment can be confusing and expensive if you make ill-fitting selections. Along with finding solutions, installing them, and configuring software, ongoing IT consulting for law firms offers effective troubleshooting in the long term.
When you're choosing managed IT services for lawyers, ensure they have experience helping legal practices become compliant and secure with all industry frameworks. They should also provide technology roadmaps to set you up for success in the future.
To speak to an expert about the many benefits IT services for legal firms can have for your communication strategy, click the button below.