Usherwood Blog | Usherwood Office Technology

Best Business Phone Service Providers in Vermont

Written by Jada Sterling, Digital Content Manager | Oct 17, 2024 5:22:19 PM

If you run a business in Vermont, you know that communication is everything. Your team must communicate with clients, leadership, and most importantly each other. This brings tools like video conferencing and phone systems to the forefront of necessary technology.

However, these devices and virtual collaboration rooms can be difficult to set up on your own. Many businesses are outsourcing these unified communications services, and there are many to choose from in VT.

Years of serving area clients has given us a sense of the best services in the region. To simplify your research surrounding unified communications and business phone providers in Vermont, here are the top providers across the state.

1. Pioneer Telephone Co.

Location: South Burlington, VT

Although its headquarters is in Maine, Pioneer Telephone is one of the top business communications managed service providers in South Burlington. They serve both commercial and residential clients, and aim to offer quality products at an affordable price.

Products & Services

Some of the features and products this provider offers clients include:

  • Mobility
  • Hosted fax
  • Desktop sharing
  • Instant messaging
  • Presence
  • Unified messaging
  • Audio messaging
  • Multi-party calls

Areas & Industries Served:

This South Burlington managed service provider primarily works with VT and ME businesses. They do not list any other served areas or industry specialties.

2. Twin State Technologies

Location: Colchester, VT

Twin State Technologies Offers a variety of managed IT, cloud collaboration, and networking solutions to businesses in Vermont. As a second-generation woman-owned business, they prioritize proactive IT and helping clients meet their business goals.

Products & Services:

Some of the team collaboration and phone services you can expect from this provider include:

  • Web Development
  • Virtual Meetings
  • Team Chat
  • PBX and Cloud Phone Systems
  • Unified Communications
  • Clocks, Bells & Paging
  • Mass Notification
  • Contact Center as a Service (CCaaS)

Areas & Industries Served:

Twin State Technologies serves more than just Vermont businesses. Some of their locations include:

  • Morrisonville, NY
  • Capital Region, NY
  • Vermont
  • New Hampshire
  • Denver, Colorado Area

This provider does not list any industry specialties.

3. All Access Infotech

Location: Fairlee, VT

All Access Infotech is a managed IT and VoIP solutions provider that serves clients across VT and NH. They value innovative technology and exceptional customer care, and offer personalized support to small and medium sized businesses.

Products & Services:

Some of All Access Infotech's product and service offerings include:

  • VoIP Solutions
  • Call Management Solutions
  • Business Tools Integration
  • Ongoing Support & Maintenance

Areas & Industries Served:

Some of this provider's industry specialties include:

  • Healthcare
  • Dental Practices
  • Nonprofits
  • Manufacturing
  • Law
  • Local Government & Municipalities
  • Finance & Accounting

All Access Infotech has two offices with one in Fairlee, VT, and one in West Lebanon, NH. Their service areas include:

  • Lebanon, NH
  • Hanover, NH
  • Norwich, VT
  • Hartford, VT
  • Burlington, VT
  • Barre, VT
  • St. Johnsbury, VT
  • White River, VT
  • West Lebanon, NH
  • Claremont, NH
  • Concord, NH
  • Plymouth, NH

4. Caliedoscope Solutions

Location: Burlington, VT

Headquartered in Maine, Caleidoscope Solutions is a technology services company serving many New England areas. They offer communication solutions along with their Burlington managed IT services with over 25 years of experience.

Products & Services:

Some of the communications products and services offered by Caleidoscope Solutions include:

  • Unified Communications
  • Business Internet
  • Metro Ethernet
  • WAN Networks
  • MPLS
  • VPN
  • SD-WAN
  • Hosted PBX Phones
  • VoIP Solutions

Areas & Industries Served:

This provider does not list any industry specialties or specific areas served other than ME and VT.

5. I.T. IN VT

Location: Essex Junction, VT

I.T. IN VT is primarily an IT provider based in Vermont, but they also offer cloud services. Their cloud computing solutions are tailored to each business in order to optimize operations, promote flexibility, and drive innovation.

Products & Services:

Some of their service offerings include:

  • Managed IT Services
  • Managed Cloud Services
  • IT Consultation
  • Managed Security Services

Areas & Industries Served:

This provider serves primarily Vermont-based businesses. They do not list any industry specialties.

How to Find Quality Cloud Services to Achieve Your Communication Goals

When you're looking for communications and IT support services, look for providers with experience working with business clients in your industry. They should prioritize:

  • Network security
  • Updating computer systems regularly
  • Data backups and security
  • Seamless collaboration & usability
  • Scalability as you grow and add users

Using decades of experience in business collaboration solutions from our highly skilled experts, we are able to outline these things to look for. If you'd like to learn more about what tools and services may be ideal for your unique business, click the button below to speak with a specialist.