Usherwood Blog | Usherwood Office Technology

9 Best Managed IT Services in Albany, NY

Written by Jada Sterling, Digital Content Manager | Feb 23, 2024 6:52:57 PM

If you’re on the hunt for managed IT companies near Albany NY, it can be a hassle to rake through your options. You’ll want a service provider with a good reputation, excellent customer service, and the experience and tools to keep you productive and secure.

To help you along in this process, we’ve compiled a list of the best IT companies in Upstate NY – specifically, in the Capital Region.

1. Complete Network

Complete Network is a national It services company with a location in Albany, NY. Services mentioned on their website include:

  • VCIO IT consulting services
  • Help desk support
  • Remote monitoring
  • Vendor management
  • IT roadmapping
  • Cybersecurity strategy
  • Cloud services
  • Managed backups
  • Network design & Administration

The company lists both supplemental and comprehensive IT services, meaning they can assist your IT department or serve as your fully outsourced IT manager.

Industries & Locations Served

This provider is has three locations in Albany NY, Charlotte NC, and Bluffton SC. The company does not list industries served but their case studies feature non-profits, manufacturing, finance, law, automotive, and engineering.

2. Just IT Solutions, LLC

Just IT Solutions is a managed IT company in Albany, NY that offers services including managed IT services, network services, and cloud solutions. Some of the specific services they offer as a part of their managed IT include:

  • Single and multi-site server solutions
  • Desktop, laptop, and tablet solutions
  • Kiosk and Point of Sale (POS) solutions
  • Site continuity, backup, and disaster recovery
  • Cloud solutions

Other types of services listed are managed printing services and managed communications including digital signage and audio solutions.

Industries & Locations Served

Just IT Solutions primarily specializes in healthcare, industrial, and retail businesses. But list other industries served including:

  • Hospitality and entertainment
  • Education & Institutional
  • Legal & Professional
  • Banking & Finance
  • Real estate & development
  • Transportation & utilities

They are located in Albany, NY and serve businesses across the Capital Region.

3. The Data Center

The Data Center provides managed IT services in Albany, offering a range of services related to information technology. Some of these include:

  • Business continuity solutions
  • Managed data backup
  • Microsoft Office 365 products
  • Hosted exchange
  • Email security
  • Cloud file management
  • Web content filtering
  • Email encryption services

Industries & Locations Served

There isn’t a definitive list of industries served on their website, but some case studies point to healthcare and non-profits. The Data Center primarily serves businesses in Albany, NY.

4. VectorOne IT Solutions

VectorOne offers technology solutions to businesses in the Albany region that offers a wide range of services including:

  • Remote monitoring
  • Network support and administration
  • Help desk support
  • Backup & Disaster Recovery
  • Network security
  • Cloud services

This provider specializes in helping businesses foster work-from-anywhere environments with technology like VPNs, file synchronization, terminal services, and desktop remote control. They also assist clients with qualifying for cyber insurance.

Industries & Locations served

VectorOne lists industries served on their website, which include:

  • Finance & Professional
  • Business machines
  • Healthcare
  • Crafts/skilled labor
  • Education
  • Hospitality
  • Legal
  • Manufacturing
  • Not-for-profits
  • Pharmaceuticals
  • Real Estate
  • Restaurants
  • State and local government

While most of their clients are located in the capital region, they have clients located across seven states, including NY, MA, NJ, NH, TX, VT, and Virginia.

5. TAG Solutions

TAG Solutions is an Albany IT provider that offer services related to managed IT, cybersecurity, and unified communications. They help clients with IT solutions such as:

  • Wireless networking
  • Device management
  • Backup
  • Disaster recovery
  • Support desk
  • Server installation & management
  • Network services

The provider offers VCIO support to assist with strategy and execution on client goals. Their website mentions that their service is unique because of their approach to processes/procedures, strategy, and expertise to guarantee outcomes for clients.

Industries & Locations Served

TAG lists industries served on their website, with specialties in:

  • Education
  • Financial Services
  • Government
  • Healthcare
  • Insurance
  • Manufacturing

This provider doesn't list any particular areas served, but case studies point to nationwide service, including clients in FL, TN, NV, MO, NY, GA, and more.

6. Stored Technology IT Support Services

Stored Technology IT Support Services is an Albany-based managed service provider with IT offerings such as:

  • Co-managed IT
  • VCIOs
  • Business continuity
  • Cloud services
  • Help desk support

More specifically, this provider helps clients with cyber risk management, resolving issues and restoring systems after breakdowns, data security, and other troubleshooting.

Industries & Locations Served

The industries Stored Technology primarily serves are listed as:

  • Municipal & government
  • Healthcare
  • Manufacturing
  • Non-profit

Stored Technology IT Support Services is another nationwide provider with three offices in New York State including Albany, Queensbury, and Plattsburgh. They also have a location in Raleigh, NC.

7. Northeast Network Solutions

Northeast Network Solutions is a managed service provider in Albany that offers personalized IT solutions with round-the-clock support. IT products and services include:

  • Cybersecurity
  • Network management & Monitoring
  • Hosted cloud services
  • Backup & disaster recovery
  • IT Support

This provider has a small team of IT professionals, offering personalized service to their clients. So personalized that on their website, they say that they will take on only three more clients in 2024.

Industries & Locations Served

Northeast Network Solutions serves clients located across 14 counties in the capital region. They do not list any industry specialties on their website.

8. Diversified Network Solutions Inc

Diversified Network Solutions is an Albany-focused, family-owned MSP that serves both large and small businesses. Without requiring monthly contracts, they provide both managed communications and IT solutions. IT services listed include:

  • Internal and external wireless network installation and site surveys
  • Hard drive destruction
  • Network analysis
  • Employee training on IT and cybersecurity tools
  • Cloud Services

This MSP has been around for 20 years, and they say on their website that they've growth through word of mouth around the capital region.

Industries & Locations Served

This local provider seemingly only serves clients in the capital region. They do not list any specific industries served.

9. Nordutch Technologies, Inc

Nordutch Technologies is an MSP with offices in Albany NY and Franklin, Tennessee. They promise to help clients prevent cyber disasters while controlling IT costs and fostering growth. Listed IT services include:

  • Managed IT services & consulting
  • Cloud services
  • Outsourced Chief Technology Officers
  • Cybersecurity
  • Backup & disaster recovery

Nordutch Technologies is focused on creating customized solutions that "get it right the first time" while viewing clients as business partners.

Industries & Locations Served

This MSP specializes in dental office IT support, non-profits, and small-to-medium-sized businesses. In New York State, the areas served are listed as: Albany, Amsterdam, Bethlehem, Capital District, Catskill, Clifton Park, Colonie, East Greenbush, Greene County, Guilderland, Hudson, Rensselaer, Saratoga Springs, Schenectady, and Troy NY.

How to Decide on the Right Managed IT Provider

It’s best to consider multiple managed service providers (MSPs) to find the best offerings for your needs. Look for customer reviews to see if each provider delivers on their promise to take care of you. To learn more about how to find a good MSP, read our article: 10 Questions to Ask Before Committing to a Managed Services Provider.

If you need a quality MSP and you’re ready to jumpstart your IT journey, click the button below to speak to an experienced managed IT expert.