We are excited to announce the promotion of Briana George to Team Leader-Printer/MFP Services. In her new role, Briana will lead a team of Tier1-Printer/MFP Technicians to complete tasks that include: processing inbound communication service requests from our Clients, perform call avoidance steps with Client, work with service technicians on all aspects of their ticket queue and maintain daily communication with our Vendors to report on performance service levels. Briana’s previous position was a Tier I TAC Copier Technician.