Every business is different in regards to its size, number of employees, and what their everyday processes look like. The same goes for their IT needs, some may require more intensive tech care than others.
According to FounderJar report, the IT outsourcing market will exceed $1.3 trillion by the end of 2023. Often businesses choose to have their own IT Tech onsite, while others partner with a managed IT company to cover a broader scope. Sometimes, businesses even hire an IT Tech and an IT company to assist them. In this article, we’ll explore both options and what may be the best fit for your business.
Businesses often hire an onsite IT resource for a variety of reasons. Most often, the logic falls on the comfort of always having an expert on hand. If there’s any IT issue, having an expert onsite to deploy is convenient and helps save time. If there is no expert onsite and a problem arises, you may have to wait a little longer for an outsourced IT tech to be sent to your business. Depending on the tech issue, waiting for someone to be deployed to your business could waste crucial time and impact your organization’s productivity and efficiency.
Having an IT tech hand eliminates some of that waiting time. Certain businesses have no room for significant inconveniences in their daily workflows, so having an expert who could immediately fix the issue is the most beneficial and convenient option for them. Organizations may also prioritize familiarity and comfort. An IT tech onsite allows a company to grow accustomed and familiar with the worker, establishing a bond and understanding of the business, its structure, and the employees.
Working with a managed IT company means you have a whole team of IT experts looking out for your business. At Usherwood, our team takes the time to get to know your business, goals, and network. You can build a partnership with a team that has a lot of experience in various IT topics. If one person on the team isn’t sure how to resolve an issue, someone else might know or has the resources to figure it out. Having a team on your side means a broader base of knowledge equipped to handle your IT maintenance.
With a managed IT provider such as Usherwood, you get multiple experts. You have tech support, security, engineering, etc. All your IT needs are in one place, and your network and security are under constant watch and protection. We can even resolve most issues remotely, and if a particular event does require in-person maintenance, we’ll deploy an expert immediately.
Instead of simply reacting to issues as they occur, Usherwood takes a proactive approach and prepares for possible troubles before they appear. Preparing for specific IT issues could save your business productivity and valuable time. Usherwood assists your business with phishing simulations, dark web monitoring, patching, multi-factor authentication, and other types of security to prepare for future potential threats. We strive to ensure your business’ IT is organized and equipped with a better sense of preparation and solutions.
Every business is different in what they need to ensure their organization is productive and efficient. Some companies take the initiative to hire an onsite IT tech and an IT provider to work together to take care of all their IT needs so they can remain hands-off completely. Choosing between employing an IT tech or working with an IT company can come down to evaluating multiple factors.
Factors that come into play when businesses choose between a IT tech or company are topics such as cost and convenience. When looking at the price for a managed IT provider, it can be narrowed down to the cost per person. If you have a significant number of employees, working with a company versus a singular tech may appear impersonal. Still, it can result in a whole team of experts taking care of your business and eliminating the need to contact outside sources. For more insight into the cost of managed IT, visit our “How Much Does Managed IT Support Cost?” article.
If you’re on a budget, an onsite IT tech could reduce costs and build a relationship of trust with your employees. However, if an issue occurs outside of the tech’s knowledge, your business will have to reach out to an outside source and spend more money. Worst, if you have a medium or large-sized business, a problem may occur that’s more than your IT tech can manage alone. Your tech could be drowning while trying to manage multiple issues at once.
When it boils down to it, the deciding factors for your business should be based on the size of your business, priorities, goals, budget, and what will be most convenient and efficient for your daily work and employees. You must decide what will work the best longevity and productivity-wise.
At Usherwood, we understand the stress of making the right decisions for your business. You deserve to feel confident and comfortable with what you ultimately decide. If your business needs a tech evaluation to measure your business needs, or if you’d like to learn more about what the Usherwood team offers, visit our Tech Evaluation form to take a step closer to finding what’s best for your business.