Usherwood Blog | Usherwood Office Technology

Top 4 Business Communications Providers in the North Country

Written by Jada Sterling, Digital Content Manager | Jul 15, 2024 2:00:37 PM

Communication is crucial for any business to run properly. If you're in the market for telephone systems companies that service Watertown, Potsdam or Plattsburgh businesses, you have many options.

We know a thing or two about designing the best phone systems for small businesses because we've been in the industry for decades. To simplify your search, here are the top providers in the North Country that offer business phones for small businesses.

1. Westelcom

Location: Watertown, NY

Westelcom is a managed communications and internet service provider with data centers across the country. They have spent the last 15+ years developing their fiber network throughout Northern New York, and they offer many business communications services to local New York State clients.  

Products & Services

Some of the services Westelcom offers include:

  • Internet Connectivity
  • Wireless business phone systems
  • Unified Communications
  • Collaboration
  • Mission Critical App
  • Hosting
  • Security
  • Data Center & Colocation
  • SDWAN
  • Contact Center as a Service (CCaaS)

Locations & Industries Served

Westelcom has New York-based data centers in Plattsburgh, Watertown, and Syracuse along with their Seattle and Southwest Dallas data centers. They offer nationwide services including business phones in Plattsburgh, Watertown and the North Country.

They offer their communication and wireless phone systems for businesses in industries including:

  • Carrier
  • Healthcare
  • Education
  • Government
  • Financial
  • Non-Profit

2. CREG Systems

Location: Watertown, NY

CREG Systems is a communications provider in Watertown, NY. Founded in 1973, they provide communication system installation, maintenance and cybersecurity services for North Country Businesses. 

They are able to help clients find new solutions as well as support their current communications tools to optimize performance.

Products & Services

CREG Systems specializes in business phone systems, but also provides services including:

  • Managed IT services
  • Cyber security
  • Telephone systems
  • Data & wireless networking
  • Cloud services
  • Fire & security
  • Structured cabling

Locations & Industries Served

CREG primarily serves North Country clients. They do not list industry specialties on their website, but they do feature case studies from financial institutions, engineering firms, and manufacturing.

3. Big Apple Music Commercial Audio & Video

Location: Watertown, NY

Big Apple Music is an AV communications company based in Watertown, NY. They offer video conferencing solutions such as digital displays and communication systems for small business owners in the North Country.

Products & Services

Some of Big Apple Music's offerings include:

  • Precision audio & video installations
  • Conference room audio & video
  • Distributed audio & video
  • Multiple flat panel display installation
  • Phone systems
  • Network wiring

Locations & Industries Served

Big Apple Music serves clients primarily in the North Country. They specialize in digital display installation for restaurants, car dealerships, hotels, and other industries.

4. Advanced Business Systems

Location: Watertown, NY

Advanced Business Systems is a business technology company in Watertown, NY. Along with their print and IT services, they provide business VoIP desk phone solutions to North Country and CNY clients.

Products & Services

Advanced Business Systems offers traditional, simple phone systems for small businesses. As Zulty's partner, they provide Zulty's IP Integrated Phone Suite products, including wired or wireless telephone systems for small businesses.

Locations & Industries Served

Advanced Business Systems has offices in Watertown and Cicero, NY. Their industry specialties include:

  • Government
  • Education
  • Legal
  • Healthcare
  • Manufacturing
  • Enterprise

How to Find Cloud-Based Phone System Providers in the North Country

If you're trying to find a new phone system for small business communications, it's important to find a local provider that can travel on-site to your business. This way, they can troubleshoot any issues with setting up and configuring VoIP phone systems or any video conferencing hardware.

We know quite a bit about the managed communications market in the North Country because we've been serving the region for decades. If you're ready to jump into getting the most out of your communications budget, click the button below to speak with an expert.