Your New Hire and Communications Training

Training a new employee

Your new hire has been around for a couple of weeks now, but the team doesn't hear from her very often. Between HR appointments and training sessions, perhaps that's to be expected. Even so, it's a good idea to check in with her to make sure she understands how your team communicates.

Don't Overlook Communications

Onboarding, a new employee, requires juggling several processes at once, and it's easy to make assumptions or miss something entirely. Here's a list of suggestions to make sure you're covering all the bases when it comes to communication and collaboration.

1. Set up email accounts: It's a good idea to set up your new hire's email account before the first day. You can use email to send vital information about new employee orientation, HR appointments, company history, and culture, etc. It's also a good way to make a new employee feel welcome and a part of the group.

2. Share company enthusiasm with video conferencing: Video conferencing is a fantastic way to provide your new employee with an overview of company culture and history. Video conferencing is also an excellent way to meet remote team members, mid-management, and company executives.

3. Communications immersion: Plan for a couple of days to explain and demonstrate your company's Managed Communications strategy. What systems do you deploy? How do team members collaborate? Your Managed Communications products may seem obvious to you, but it helps to remember that every company is different. Taking plenty of time to make sure a new employee is comfortable with your business phone systems is critical to their job satisfaction and performance. Your Managed Communications provider will have training materials designed to help new employees get onboard fast.

One of the best ways to take the pulse of a new staff member is to meet for lunch after the first week or two. Encourage open dialogue to make sure they're comfortable with your company's communications strategy.

To learn about Managed Communications products from Usherwood, contact us today.