Managed Documents

Common questions asked about uniFLOW


As technology evolves it is important that we are too! uniFLOW is an easy and seamless solution to use after implementation, but upon that we often receive questions prior to making any purchasing decisions. For this reason, we have compiled some of the most asked questions to help make your journey a little easier.

The most common questions asked about PaperCut Hive


As a managed service provider, we receive a lot of questions about our serverless printing solution, PaperCut Hive. For this reason, we have decided to share! Our hope is that we can answer some of those questions to put the knowledge in your hands and make your purchasing decision easier. This is a great start in narrowing your search for a serverless print solution and deciding if PaperCut Hive is the right fit for your business!

About Us

Usherwood Office Technology is a leading regional provider of Information Technology solutions and IT support services throughout the Northeast since 1976.

Managed Documents

The ability to store and retrieve documents within your company is critical to the success of your operation. Usherwood offers IT services Rochester, Boston, and Providence businesses trust. Plus, we provide document management systems that allow you to electronically archive documents to a central storage repository with access availability tied in directly to your Microsoft security environment.

Who We Are


In the 1970s, Charles and Carol Usherwood began selling cash registers and calculators out of their home in Oswego, NY. Incorporated in 1976, they began selling office furniture, machines, and supplies. By 1980, Usherwood had expanded its 
Oswego office to include copiers and typewriters growing to seven employees. In 1984, they opened offices in Syracuse and Seneca Falls with 15 employees. By the end of 1990, Usherwood had consolidated its branch offices into the main headquarters office in Syracuse. 

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