We are pleased to announce and welcome Kenzie Hock as our newest Client Services Specialist in Syracuse, NY! In this role, Kenzie will be responsible for managing daily client interactions, addressing inquiries, resolving issues, and providing exceptional support for our products and services.
Prior to joining Usherwood, Kenzie spent 1.5 years at Starbucks, where she developed strong customer service skills. She is currently studying part-time at Onondaga Community College (OCC) and plans to transfer to SUNY Oswego to complete her Bachelor's degree.
Outside of work, Kenzie is passionate about playing soccer and enjoys spending time with her family. She also loves the thrill of off-roading and riding around in the mud — a fun way to unwind and embrace adventure!
We are thrilled to have Kenzie as part of our team and look forward to the positive impact she will make. Her dedication to providing outstanding service and her problem-solving skills will be a great asset to Usherwood as we continue to grow and support our clients.