We are excited to announce that Greg Osika has been promoted from Solutions Architect to Senior Solutions Architect. In his new role, Greg will specialize in the design and implementation of business solutions.

Congratulations Lauren Usherwood for your 5 successful years representing Usherwood Office Technology! Your dedication and loyalty to this company is appreciated and we want to recognize you on this important milestone.

It is our pleasure to announce Victoria Duell as our newest Contract Administrator to the Usherwood team! In her position, Victoria will be responsible for new client contract creation as well as maintaining existing contract maintenance.

We are proud to announce that Lauren will be transitioning into the position of Managed Solutions Specialist for unified communications (UC) hardware and applications. UC represents several of Usherwood’s line of businesses, including: Poly video conferencing, Microsoft Teams, Intermedia Elevate, Odyssey Defender, and digital signage. In this role, Lauren will be working within the Application Services team, assisting all sales professionals in providing the right solutions in these areas.

It is our pleasure to announce Josh Woodruff as our newest Field Service Technician for the Syracuse region. In his role, Josh will be responsible for repair and maintenance of our client’s copiers, multifunctional printers, and network print management.

Thank you for your many years of loyalty an professionalism representing this company toward our client.

Thank you for your many years of loyalty an professionalism representing this company toward our client.

It is with mixed emotions that we announce the retirement of Joe Kosuda, who has provided excellent service to our clients throughout our central New York region for over 23 years. In his time with our company, Joe was an outstanding performer and has always fostered great relationships within the company and in our clients’ offices. Joe is known for his affable nature, his ability to reach clients at a human level and always gets the job done, timely and efficiently. We wish Joe all the best in his retirement, and we know he will be a success in all his future endeavors in the years to come.