So, you’re thinking about changing managed IT providers, but what does that entail? Change is scary; we’ve all been there. As an IT provider, we have had countless people come to us looking to switch from their current provider to a new one. There are several reasons people decide to change their managed service providers, such as,

IT can be a complex responsibility for any business. IT involves implementing, maintaining, supporting, repairing, and protecting data/computer systems and for most businesses when it's not working correctly, or not at all it can mean major financial losses. With all these complexities more and more businesses are turning to Managed IT providers for help.

Congratulations Lauren Usherwood for your 5 successful years representing Usherwood Office Technology! Your dedication and loyalty to this company is appreciated and we want to recognize you on this important milestone.

It is our pleasure to announce Victoria Duell as our newest Contract Administrator to the Usherwood team! In her position, Victoria will be responsible for new client contract creation as well as maintaining existing contract maintenance.

We are proud to announce that Lauren will be transitioning into the position of Managed Solutions Specialist for unified communications (UC) hardware and applications. UC represents several of Usherwood’s line of businesses, including: Poly video conferencing, Microsoft Teams, Intermedia Elevate, Odyssey Defender, and digital signage. In this role, Lauren will be working within the Application Services team, assisting all sales professionals in providing the right solutions in these areas.

It is our pleasure to announce Brittani O’Connell as our Senior Human Resources Generalist. In her position, Brittani will be responsible for all human resource functions within the entire company.

It is our pleasure to announce Josh Woodruff as our newest Field Service Technician for the Syracuse region. In his role, Josh will be responsible for repair and maintenance of our client’s copiers, multifunctional printers, and network print management.

Thank you for your many years of loyalty an professionalism representing this company toward our client.