If you have a managed IT provider, you're no stranger to the benefits of managed IT services. They help businesses grow by taking a proactive approach to IT budgeting, with all of the benefits of an experienced remote IT support team. However, you might find yourself unhappy with your current managed service provider. This could leave you searching for a new provider, unsure of how to switch.

As a managed IT provider we receive a lot of questions about the costs associated with managed IT. Having so many services and solutions can make the pricing seem very confusing and overwhelming.

Whatever the reason, if you're trying to switch managed service providers (MSPs), you should know what to expect. Change is scary- we’ve all been there.

IT can be a complex responsibility for any business. IT involves implementing, maintaining, supporting, repairing, and protecting data/computer systems and for most businesses when it's not working correctly, or not at all it can mean major financial losses. With all these complexities more and more businesses are turning to Managed IT providers for help.

Congratulations Lauren Usherwood for your 5 successful years representing Usherwood Office Technology! Your dedication and loyalty to this company is appreciated and we want to recognize you on this important milestone.

It is our pleasure to announce Victoria Duell as our newest Contract Administrator to the Usherwood team! In her position, Victoria will be responsible for new client contract creation as well as maintaining existing contract maintenance.

We are proud to announce that Lauren will be transitioning into the position of Managed Solutions Specialist for unified communications (UC) hardware and applications. UC represents several of Usherwood’s line of businesses, including: Poly video conferencing, Microsoft Teams, Intermedia Elevate, Odyssey Defender, and digital signage. In this role, Lauren will be working within the Application Services team, assisting all sales professionals in providing the right solutions in these areas.

It is our pleasure to announce Josh Woodruff as our newest Field Service Technician for the Syracuse region. In his role, Josh will be responsible for repair and maintenance of our client’s copiers, multifunctional printers, and network print management.