Contribution by Dan Hernborg, Managed Solutions Specialist PaperCut Hive, with its serverless printing, makes printing easy again. Users simply print from any device to a single print queue and securely release their print job using their mobile phone or the MFP/MFD’s touchscreen. It is typically used to:

As most business leaders know, data security can only go so far in protecting against the newest cyber threats. As hacking methods become more sophisticated, it's important to have a disaster recovery strategy alongside standard data protection solutions. This includes data backups.

When it comes to managed IT, it is important to know that your network is in the right hands. Having a partner that is both reliable and trustworthy to manage your business’s IT can lead to growth and an enhanced workflow and productivity for your business.

When it comes to external threats, there is a lot to know. An external threat is when someone from outside the company uses malicious software or hacking as a way to take advantage of system vulnerabilities. As a managed service provider, we get a lot of questions from our clients on external threats, so we decided to use our experience and knowledge to help educate users on the most common forms of external threats, ransomware and phishing. The first step to combating external threats, is understanding them.

Congratulations Dana Crabtree for your 5 successful years representing Usherwood Office Technology! Your dedication and loyalty to this company is appreciated and we want to recognize you on this important milestone.

Please join us in congratulating Linda Bowers in her retirement from Usherwood Office Technology. Linda has worked with Usherwood for almost 19 years as a Lease Administrator working out of our Syracuse, NY office.

You probably read a lot about external threats to your business's cybersecurity. Malicious actors can install malware, trick your employees with social engineering, and take advantage of security gaps to access your critical assets.

We are proud to announce that Adam French has been promoted to Integration Services – Team Lead. Adam began his career at Usherwood in 2017 as a Print Center Specialist at the College of Saint Rose in Albany. In 2019 he took on the role of Connectivity Specialist where he was responsible for inbound inquiries from our client base on MFP related issues in the Albany, NY area.