eGoldFax is a fax solution that allows users to send and receive faxes from any device. Their solutions offer security, reliability, and regulatory compliance within a company’s environment. Law firms need both function and security in their print solutions. Because of this, eGoldFax is a great solution to ensure confidentiality and productivity. Enabling Remote Work Environments for Law Firms With Cloud Fax When the COVID-19 pandemic forced most offices to close, many lawyers worked remotely. Using eGoldFax, they could still send faxes without going into the office. They could do this by routing faxes digitally to communication platforms such as Microsoft Teams. This can be done from anywhere, so the user is not tied to a telephone line when they send or receive a fax. This eliminates the need for analog lines. This technology will ensure that all employees feel as connected and productive at home as they were in the office. To learn more about different cloud faxing services, check out our blog about it here: 8 Best Online Fax Services for Small Businesses Promote a Sustainable Environment With the ability to route and receive faxes virtually, users can save on costs, time, and promote a greener environment. Having the option not physically to print the file if they do not want to, means that less paper and toner will be used. This is a great way to cut down costs while reducing waste at your firm. Another way the solution reduces costs is by eliminating analog lines, which tend to be expensive, costing on average $50 per line. Keep Confidential Documents Secure As technology advances, so does the innovation of cybercrime. This means it's crucial to keep confidential data safe from new cybersecurity threats. Cloud-based faxing is a great tool in your cybersecurity arsenal. This is because its features prevent sensitive documents from getting into the wrong hands.

It is our pleasure to announce Matt Sova as our newest Billing Coordinator to the Usherwood team. In his position, Matt will be responsible for billing of equipment orders and service contracts. Matt comes to Usherwood from Barrington Residential where he was their Property Manager for over two years. Before that he was in the Billing Department at Eastern Managed Print Network, owned by Xerox. In his spare time, Matt enjoys traveling with family and friends, especially to different state parks around New York!

What is Digital Signage? Digital signage is a digital display that can be used to inform, direct, welcome, warn or promote material to current or prospective clients. It is comprised of three main elements: Content, Hardware, and Software.   Digital Signage for Community Banks Digital Signage can provide a better client experience and attract prospective clients. As a business, it is always important to put yourself in the shoes of the client. In doing so you will realize what types of tools are most efficient when attracting them. When you are sitting in a business’s office, you are more likely to look at the TV with informative visuals and alerts appearing rather than a paper sign on the wall. Digital Signage is an effortless way to produce versatile virtual content that will appeal to your clients. How Digital Signage Will Benefit Your Bank Environmentally Friendly Having the ability to display messages on a virtual display means that you can inform people without needing to use copious amounts of paper or signs. Information such as daily hours of operation, contact information, or marketing promotions will be displayed in any format of your choice. With digital signage, you can also display a QR code that can be scanned to provide any clients with more information with ease. A QR code can be accessed by your clients by simply scanning a cell phone which will provide them with a link they can click on. This will increase the likelihood of a client receiving information because they will receive it instantly on their device after scanning. Digital Signage creates a more sustainable and versatile office environment for both you and your clients. Promotion Digital signage is an efficient way to promote any innovative marketing messages that you want the public to see. Today people are more likely to notice a screen that is displaying a message than a sign or cutout. Placing your digital signage display in an environment that is visible to current clients and potential clients who are walking by is an effective way to gain attraction. The messages can entail new services, branding, exclusive deals, or any other details about your banking service. Increased Customer Engagement By using digital signage to display videos, informational graphics, or artful messages, customers are much more likely to engage with the content. Many people will only fully engage with material if it is given in a format that is visually captivating. With digital signage you can get as creative as you would like, while also having the ability to present fresh eye-catching content every day! Digital Signage will elevate your customers' overall experience at your bank. It is important to keep up with technological trends. As the world keeps advancing, staying strategic with those advancements will ensure your clients will remain captivated. Digital Signage allows your business messages to be in a visual format that will resonate with today's customers. Many people are looking for their information on screens and if they do not find it there, they may not look much further. For more Information on Digital Signage click here or call 800.724.2119

It is our pleasure to announce Christine Kot as our Sales Support Specialist. In her position, Christine will be responsible for handling order entry and supporting our sales team in the North Country, Eastern New York, and New England region. Christine comes to Usherwood from New York Life where she was a Sales Agent for almost 2 years. Before that, she was the Product Manager for Osterman Fox for 17 years. Christine has her Associates in Business Administration from Coastal Carolina Community College and her Bachelor’s in Business Management from the University of North Carolina at Wilmington. Christine is president of the Skating Club of Central New York. She has enjoyed traveling with her daughter, Kiera, for the last 6 years visiting Cape Cod, Boston and Lake Placid and watching her compete individually and with her synchronized skating team. In her spare time she likes to decorate cakes and enjoys doing her family’s genealogy. She has also recently taught her son, Hunter, to drive this year!

It is our pleasure to announce Bryan McLellan as a Solutions Architect to our Albany marketplace. In his position, Bryan will specialize in the design and implementation of business solutions. Previously, Bryan was the Director of Educational Services at Hope House. Prior to that, he was their Educational Coordinator, Teacher, and coach for JV baseball and ran the Varsity baseball program. Bryan received his Master’s Degree from SAGE Esteves Graduate School and earned his Bachelor’s Degree from SUNY Plattsburgh. Bryan has a very active lifestyle. He lifts and runs daily and enjoys playing sports, hiking, snowboarding, golfing, fishing, and wakeboarding. He also enjoys playing the guitar, reading and mediation. Bryan and his family are native to Upstate New York with connections from Buffalo to Albany.

We are proud to honor Jeff Coad as our Employee of the Year receiving the Carol Usherwood Award! Jeff has been with Usherwood for 34 years and serves as our Field Service Manager for the Syracuse market. Jeff is easily one of the most respected technical advisors in the industry. In 2017, Jeff received our Service Technician of the Year award and he is consistently nominated year after year to be Employee of the Year by his peers and it is clear to see why. He is extremely knowledgeable, the definition of dependable: trustworthy and reliable, and he gives his all for the company every day. He lives Usherwood's core values and is a true role model to all of its employees.

We are proud to honor Brett Pitman as our Service Employee of the Year receiving the Bob Coad Award! Brett recently celebrated his 21st anniversary with Usherwood as a Senior Field Service Technician. Look familiar? Brett was also this year's winner of the Bobby Orr Award. Brett is a wealth of knowledge and he is always willing to share it with others. Even when he is at his busiest, Brett takes the time to reach out and assist over the phone or let you know when he can come and rescue you. He is reliable, good-humored, diligent, and just a real MVP.

We are proud to honor Terry Norris as our Sales Employee of the Year receiving the Charles I. Usherwood Award! Terry has been with Usherwood since 2014 as the Branch Manager to our Jamestown Office. Jamestown was a new territory for Usherwood and Terry has worked single handedly to get us established in that region. Terry had a record breaking year even in the midst of all that has transpired. With his incredible knowledge of the solutions we provide, his welcoming demeanor, and pride in his hometown; he has rightfully gained his client's trust and confidence. We are extremely fortunate to have Terry on the Usherwood team.