We are excited to announce Piper Ranieri’s new role at Usherwood Office Technology as a Contracts Administrator. In her new role, Piper’s immediate responsibilities will include new Client Contract creation as well as existing Contract Maintenance. Piper’s previous position was a Customer Care Specialist in the TAC. “Piper’s unique combination of experience in the TAC and familiarity with our clients will bring an immediate boost to the Contracts team. She will allow us to further our goals providing accurate and timely administration of client contracts throughout all lines of business and marketplaces.” Says Erin Williams, Contracts Manager.

It is our pleasure to announce Michael Goodnow as our new Parts Coordinator for Usherwood Office Technology. In his new position, Michael will be responsible for managing daily parts fulfillment and inventory control. Previously, Michael worked for Seko Logisitcs in their warehouse. In his spare time, Michael enjoys golfing, camping, traveling, and riding his Harley Davidson. Michael is an avid SU fan.

Usherwood Office Technology participated in Jefferson-Lewis's 6th annual Job Fair, hosted by The WorkPlace at the Hilton Garden Inn in Watertown. We have a number of positions available to those seeking a career in the IT services industry. From Service Technicians, Billing Coorindators, Network Engineers, Sales Representatives, and more. Check out our careers page to submit an application.

“The award is given to the office technology partner that best exhibits the traits of an ideal partner,” says Darren Cassidy, President of Xerox U.S. Channels Unit. “Your performance was truly extraordinary and I am pleased to recognize your accomplishment.” We are very proud and honored to be presented with the Xerox award as the Newcomer of the Year. Our goal is to provide our clients solutions that allow them to Re-Think their office technology. Xerox has invested a lot of resources to provide cloud based solutions that directly connect to our client’s printer fleets and allow for a multitude of workflows which reduce our client’s overall expense for print. “Consistent with our mission statement, our strategic relationship with Xerox aligns us with one of the longest standing innovators in the office technology industry,” says Ken Stinson, VP of Sales. “Our clients in the Northeast recognize that Xerox is one of the best names in the IT industry and they are excited that we are partnering with Xerox.” Since 1976, Usherwood Office Technology has been the leading regional provider of Information Technology solutions and services throughout the Northeast and New England with more than 130 employees serving 7,000 clients. In addition to our 11 New York State and Vermont offices, Usherwood is expanding into New England throughout 2017 and 2018 by establishing sales and service offices in Massachusetts, Rhode Island, New Hampshire, and Connecticut.

Usherwood was delighted to support the (CLMA) Clinical Laboratory Management Association Conference today at Drivers Village. As seen in the picture Left to Right - Leslie Usherwood, Katie Cullen and Sara Bird along with Kathleen Magnarelli presented to the group all about Usherwood and our products and technology.

Usherwood gets a shout out! We are mentioned by Xerox Executive Vice President, Mike Feldman, in Channel Insight article titled Rebirth of Xerox, page 26 of the September issue of ENX Magazine. “Our channel partners consist of multi-branded dealers; sometimes we refer to these as document technology partners. These are some of the bigger dealers you’ll find across the country - Loffler, Usherwood, LDI.” We are delighted with our Xerox relationship and we are proud to be mentioned in such great company as Loffler Companies and LDI. Check out the article by clicking here

We are proud to announce the promotion of Erin Williams to Contracts Manager. Previously, Erin has worked for Usherwood as a Contract Administrator and more recently as AP/AR Specialist. In her new role, Erin will be supervising contracts and billing. She will be overseeing the set up and administration of all sales orders and contracts. Erin’s primary role will be to streamline the process surrounding sales orders, contracts, leases and billing. “Erin has been a great asset to Usherwood over the last 3 1/2 years. This move is a natural progression for Erin as well as Usherwood. Her expertise in many areas of finance and administration will prove to be instrumental in supporting our clients and sales professionals as we grow throughout the Northeast.” says company VP of Finance, Andrew Flamik. Erin recently graduated with her Bachelors in Accounting from SUNY Empire State College she is currently working on her Master’s Degree from Western New England University.

It is our pleasure to announce Chris Adams as a Senior Solutions Architect. Chris will be responsible for accounts in the Potsdam, New York Region. He specializes in the design and implementation of business solutions. Chris comes to Usherwood with 19 years of experience in sales with 9 of them as a Xerox Agent. He has an Associate’s Degree from Broome Community College. Chris and his wife of 30 years, Jill, have 3 sons who each live in a different state. They enjoy traveling to visit their sons as well as hiking in the Adirondacks and boating.

UTICA, NEW YORK (August 24, 2017) – Usherwood Office Technology is proud to announce the opening of our 10th in New York State located at 8506 Seneca Turnpike, Utica, New York. This is the company’s 12th office in the Northeast. “We’ve been doing business as a company in Utica since 1989 and we felt that Oneida County was the perfect location to open our newest 3,000 square foot Odyssey Global IT Services Experience Center,” says company CEO, Louis F. Usherwood. Usherwood is an independent family owned IT solutions provider representing industry leading manufacturers such as Canon, Xerox, Microsoft, Polycom, Cisco Meraki, Milestone, Axis, and Samsung. In addition, Usherwood offers local services for managed IT, managed print, video conference, video surveillance, digital signage and mailing solutions. Since 1976, Usherwood Office Technology has been the leading regional provider of Information Technology solutions and services throughout New England with more than 120 employees serving 7,000 clients in the Northeast.

WATERTOWN, NY (July 28, 2017) – Usherwood Office Technology is proud to announce the opening of their new office in Watertown located at 20255 State Route 3, Watertown, NY 13601. This is the company’s 11th office in the Northeast. “Our continued growth in Northern New York has allowed us to invest in reinforcing our strong base in Jefferson County and the North Country as a whole.” says company CEO, Louis F. Usherwood. “This location bridges our Syracuse marketplace to our Potsdam office and has been in the planning for several years.” Usherwood is an independent family owned IT solutions provider representing industry leading manufacturers such as Canon, Xerox, Microsoft, Polycom, Cisco Meraki, Milestone, Axis, and Samsung. In addition, Usherwood offers local services for managed IT services, managed print, video conference, video surveillance, digital signage and mailing solutions. “Our newest Odyssey Global IT Services Experience Center in Watertown will introduce technology to the marketplace that our unique and will allow those clients a much wider array of solutions than any other provider in the North Country,” says company Chief Technology Officer, Charlie Usherwood “Our three-tiered service approach means that our clients have response and resolution times that are often under thirty minutes. This is the Usherwood difference!” Since 1976, Usherwood Office Technology has been the leading regional provider of Information Technology solutions and services throughout New England with more than 120 employees serving 7,000 clients in the Northeast.