Usherwood Blog

Stay informed with updates and tips from our experts in the managed IT industry and hear the latest news about our team at Usherwood.

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Special thanks to the The Business Journals and BizEventz for hosting the Book of Lists Reveal Party last night. It was an awesome opportunity to present to such a great group of people and help kick off the year's events through the CNY Business Journal and all they do for the community. Thank you!

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Working hard through the winter to secure an exceptional order for SUNY Cortland for 76 new Samsung MFPs that will be connected to the network and using the latest managed print software, Papercut. Truly implementing Usherwood's total print solution at a very high level. We are excited to add SUNY Cortland to our continuing growing list of clients.

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It's been a busy January at the start of 2017. Usherwood is one of the first independently run Xerox dealers in the United States. As part of our new partnership with Xerox, President Lou Usherwood was invited to attend the opening bell at the New York Stock Exchange on January 4th along with Xerox CEO, Jeff Jacobson, and Xerox President, Michael Feldman. Afterwards, on January 5th, Lou was asked to attend the very first all company Xerox WebEx and was part of a panel with Jacobson and Feldman that addressed 33,000 Xerox employees and expressed why Usherwood and independent dealers like Usherwood are the best future choice to distribute, integrate, and service Xerox solutions throughout North America.

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Usherwood Office Technology, a leading regional provider of Information Technology solutions and services throughout the Northeast, is an authorized Polycom Channels Partner for voice, unified communications, and video conferencing. Usherwood will offer Polycom’s line of award winning solutions across all markets. Usherwood presently has nine offices and projects to open their 10th office in the Spring/Summer 2017. The company is committed to offering best in class solutions in Managed IT, Managed Print, and Managed Video. For over 25 years, Polycom ® has been a world leader with a history of innovation and leadership in the voice and video conference marketplace. Beginning with the first sound station back in 1992 to its most recent RealPresence ® Centro, Polycom has continued to bring purpose-built solutions that put people at the center of collaboration. “We began our relationship with Polycom when we created a video conference network across our nine offices utilizing Polycom Group Series and Centro video conferencing solutions. Since then, we have experienced the power of collaboration and video conferencing firsthand,” says Lou Usherwood, President. “The opportunity for growth and expansion by using video collaboration allows Usherwood and our clients to gain a competitive edge by having effective communication and reducing travel costs.” Usherwood Office Technology is independently owned and operated with corporate headquarters and distribution center located in Syracuse, NY. Since its inception in 1976, Usherwood has grown to over 125 employees and services over 6,000 clients in the Northeast.

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Usherwood Office Technology is pleased to announce David Christensen as our Senior FP Mailing Specialist in the Western New York Region. David will apply over 30 years of his mailing industry experience to increase visibility and market share of Usherwood’s FP products in the Rochester, Buffalo and Jamestown markets. In his free time David enjoys boating on the Erie Canal, touring New York in his Corvette with the top down and spending as much time as he can with his wife, Barb, of 32 years.

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Usherwood Office Technology, a leading regional provider of Information Technology solutions and services throughout the Northeast, has been designated as a Milestone Video Management Software Solution (VMS) Provider. Usherwood will offer Milestone’s line of industry leading video management software solutions across a five state region. Usherwood presently has nine offices and projects to open many more in the next five years. The company is committed to offering best in class solutions. Milestone is a fast growing global company offering world leading security and intelligent solutions. Milestone is headquartered in Denmark with US offices in Portland, Oregon and was acquired by Canon Inc. in 2014. The two companies have a rich legacy in offering security and surveillance software and hardware solutions and Milestone is the number one provider of VMS applications in the world. “The addition of Milestone combined with our addition of Axis and Canon network security cameras means that Usherwood can provide our clients with an end-to-end video surveillance solution that is turn-key for their operations;” Lou Usherwood, President. “The ability to support our clients anywhere in the Northeast through our industry leading Technical Assistance Center, combined with over 50 field technicians and engineers, means that our clients will be able to add these solutions to augment their business. All with the same reliable service they have grown accustomed to from our company.” Usherwood Office Technology is independently owned and operated with corporate headquarters and distribution center located in Syracuse, NY. Since its inception in 1976, Usherwood has grown to over 125 employees and services over 6,000 clients in the Northeast.

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Usherwood Office Technology, a leading regional provider of Information Technology solutions and services throughout the Northeast, has been accepted into the Axis Channel Partner Program. Usherwood will offer Axis’s line of industry leading security and surveillance solutions across a five state region. Usherwood presently has nine offices and projects to open many more in the next five years. The company is committed to offering best in class solutions. Axis is a fast growing global company offering world leading security and intelligent solutions. Axis is headquartered in Sweden and was acquired by Canon Inc. in 2015. The two companies have a rich legacy in offering network camera security and advanced office technology software. “The new and exciting partnership between Axis and Usherwood positions our team to offer the very best solutions portfolio in the security and surveillance industry;” says Lou Usherwood, President. “The ability to support our clients anywhere in the Northeast through our industry leading Technical Assistance Center, combined with over 50 field technicians and engineers, means that our clients will be able to add these solutions to augment their business. All with the same reliable service they have grown accustomed to from our company.” Usherwood Office Technology is independently owned and operated with corporate headquarters and distribution center located in Syracuse, NY. Since its inception in 1976, Usherwood has grown to over 125 employees and services over 6,000 clients in the Northeast.

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It is our pleasure to announce Todd Brechue as a Tier I TAC Technician to the Usherwood team! In his new position, Todd will be responsible for inbound inquiries from our client base on copier related issues. His goal is to provide first level customer support before sending a request to a service technician for resolution. Previously, Todd worked as an IT Assistant at East Hill Family Medical. Todd also gained 11 years of customer service experience working at Marshall’s. Todd has a degree in Computer Information Systems from Cayuga Community College. In his spare time, Todd enjoys spending time with his girlfriend, Nicole, and their cats. Todd enjoys visiting with my family and friends. He is a very avid bowler and can be found bowling two to three times a week.

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Usherwood Office Technology, a leading regional provider of Information Technology solutions and services throughout the Northeast, has been officially named a Xerox Authorized Solution Provider. Usherwood will offer Xerox’s line of industry leading technology solutions across a five state region. Usherwood presently has nine offices and projects to open many more in the next five years. The company is committed to offering best in class solutions. “We are excited to have Usherwood representing Xerox products and solutions. They represent best in class solutions backed by a 40 year legacy of service. This makes us ideal partners,” says Darren Cassidy, President of Xerox US Solutions Group. Usherwood recently earned recognition for the fourth consecutive year by being named one of Central New York’s Best Places to work as well as named an Elite Dealer by ENX Magazine for the second year in a row. “Our partnership with Xerox allows us to deliver integrated solutions to a much wider array of clients,” says Lou Usherwood, President & CEO of Usherwood Office Technology. “Being independent allows Usherwood to choose the right solutions from the very best manufacturers in the world.” Usherwood Office Technology is independently owned and operated with corporate headquarters and distribution center located in Syracuse, NY.

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Usherwood is exhibiting at career fair at SUNY Canton today! We are always looking for qualified candidates from great schools like SUNY Canton and we are proud to be partnered with them. We have many positions available that you can apply to on our website at usherwood.com/careers