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Usherwood News

Hear the latest news about our team at Usherwood.

Sara Ashby, Human Resources Specialist

Sara Ashby is Usherwood's Human Resources Specialist. Sara is responsible for HR projects at Usherwood involving managing weekly payroll processing, leading employee engagement, and coordinating the Mentorship Program for Usherwood's service department.

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We are pleased to announce and welcome Waris Abdulai as our newest and first Field Service Mentee out of the Rochester, NY office. In his roles he will be responsible for effectively troubleshooting and repairing a wide variety of copiers and printers for our clients.

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We are pleased to announce and welcome Jamie Horton as our newest Sales Intern. In this role, he will lead initiatives aimed at engaging with clients that align with Usherwood’s target client profile.

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We are pleased to announce and welcome Summer Teller our newest Client Services Specialist in Syracuse, NY. In this role, Summer will be pivotal in enhancing client interactions, expertly addressing inquiries, resolving issues, and elevating the overall level of support for our products and services.

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We are pleased to announce and welcome Azem Cehaja, our newest Field Service Technician based in Rochester. In this capacity, he will excel in diagnosing and repairing diverse copiers and printers both at client locations and within our company. Azem brings two years of prior experience at Ricoh to his role at Usherwood.

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We are pleased to announce and welcome David Gordon as our newest Senior Solutions Architect. In this role, he will lead initiatives aimed at engaging with clients that align with Usherwood’s target client profile.

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We are pleased to announce and welcome Emir Music as our newest Service Technician in Utica, NY. In his roll he will be responsible for effectively troubleshooting and repairing a wide variety of copiers and printers with the company and at client sites.

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We are pleased to announce and welcome Joshua Pulver as our newest Solutions Architect in Binghamton, NY. In his role, he will be responsible for developing and successfully transacting business with clients that meet Usherwood's target client profile.

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We are pleased to welcome Callum O'Neil as our newest Solutions Architect in Buffalo, NY. In his role he will be responsible for developing and successfully transacting business with clients that meet Usherwood's target client profile.

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We are pleased to announce and welcome Christopher Vecchiarelli as our newest Tier 1 Managed IT Technician in Syracuse, NY. In his position, Christopher will be a key member of the Usherwood team and provide support for all managed IT clients.

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By: Sara Ashby, Human Resources Specialist
February 22nd, 2024

We are pleased to announce and welcome Domenico Abreu as our newest Deployment Specialist in Syracuse, NY. In his position, Domenico will be responsible for delivering and installing office equipment to our clients.