News

We are pleased to announce and welcome Kayla Duffy as our newest Client Services Specialist in Syracuse, NY! In this pivotal role, Kayla will be responsible for managing daily client interactions, addressing inquiries, resolving issues, and delivering exceptional support for our products and services.

We are pleased to announce and welcome Theresa Pickens our newest Compliance Paralegal in Buffalo, NY. Theresa will support our internal GRC (Governance, Risk Management, and Compliance) initiatives, streamlining our processes and enhancing our clients' confidence in the security of their technology. With her expertise and background in compliance and regulatory frameworks, she is poised to be a key asset in advancing our mission of safeguarding clients' businesses against cybersecurity risks and ensuring we continue delivering top-tier, compliant solutions to protect sensitive data and uphold regulatory standards.

We are pleased to announce and welcome Kenzie Hock as our newest Client Services Specialist in Syracuse, NY! In this role, Kenzie will be responsible for managing daily client interactions, addressing inquiries, resolving issues, and providing exceptional support for our products and services.

We are pleased to announce and welcome Cole Britton as our newest Tier I Managed IT Technician to Syracuse, NY. In this role, Cole will be providing essential end-user support, helping to resolve a wide range of IT challenges, from computer hardware and application issues to mobile device troubleshooting.

We are pleased to announce and welcome John Stuck as our newest Installation Technician in Syracuse, NY. In his new role, John will play a key part in supporting the technical aspects of various IT projects. As a Project Technician, he will be responsible for planning, scheduling, and executing technical tasks, ensuring the smooth and successful completion of each project he is assigned.

We are pleased to announce and welcome Stephen Braswell as our newest Solutions Architect. In this role, Stephen will spearhead initiatives focused on engaging clients that align with Usherwood’s target profile.

We are excited to announce and welcome Timothy Foote as our new Sales Support Manager. In this pivotal role, Timothy will focus on empowering our sales professionals, enabling them to dedicate more time to engaging with current and prospective clients.

We are pleased to announce and welcome Eric Pérez as our newest Tier 1 Managed IT Technician. In this crucial role, Eric will provide exceptional end-user support for a wide range of IT challenges, including computer hardware and application issues, as well as mobile device management.

We are pleased to announce and welcome Robert Finley III as our newest Field Service Technician in Watertown, NY. In this role, Robert will expertly troubleshoot and repair a diverse range of copiers and printers.

We are pleased to announce and welcome Kiley McWilliam as our newest Solutions Architect. In this role, Kiley will spearhead initiatives focused on engaging clients that align with Usherwood’s target profile.