Co-Founder Charlie Usherwood Celebrates his 89th birthday
In honor of our co-founder Charlie Usherwood Sr.’s 89th birthday today, his son and Usherwood CEO Lou Usherwood, shares fond memories and lessons learned while working alongside his parents in the family business. Lou had the unique opportunity to work alongside his parents for the first 10 years of the business.
Since those early years, Usherwood Office Technology has grown to 17 offices and more than 150 employees, serving 7,000 clients across five states. Today Usherwood is a leading regional provider of information-technology solutions and services throughout the Northeast and one of the fastest-growing providers of IT in the United States
Throughout its growth Usherwood has maintained its family business roots, consistently being named one of the best places to work by the CNY Business Journal and achieving an independently verified NPS score of 91 for customer satisfaction, well above the national average NPS score of 30.