We are pleased to announce and welcome Cole Britton as our newest Tier I Managed IT Technician to Syracuse, NY. In this role, Cole will be providing essential end-user support, helping to resolve a wide range of IT challenges, from computer hardware and application issues to mobile device troubleshooting.

We are pleased to announce and welcome John Stuck as our newest Installation Technician in Syracuse, NY. In his new role, John will play a key part in supporting the technical aspects of various IT projects. As a Project Technician, he will be responsible for planning, scheduling, and executing technical tasks, ensuring the smooth and successful completion of each project he is assigned.

SYRACUSE, N.Y., November 8, 2024 – Usherwood Office Technology, a family-owned leader in IT and business technology is pleased to announce the promotion of Lauren Usherwood-Tartaglia to the position of Chief Human Resources Officer (CHRO).

We are pleased to announce and welcome Stephen Braswell as our newest Solutions Architect. In this role, Stephen will spearhead initiatives focused on engaging clients that align with Usherwood’s target profile.

We are excited to announce and welcome Timothy Foote as our new Sales Support Manager. In this pivotal role, Timothy will focus on empowering our sales professionals, enabling them to dedicate more time to engaging with current and prospective clients.

We are pleased to announce and welcome Eric Pérez as our newest Tier 1 Managed IT Technician. In this crucial role, Eric will provide exceptional end-user support for a wide range of IT challenges, including computer hardware and application issues, as well as mobile device management.

We are pleased to announce and welcome Robert Finley III as our newest Field Service Technician in Watertown, NY. In this role, Robert will expertly troubleshoot and repair a diverse range of copiers and printers.

We are pleased to announce and welcome Kiley McWilliam as our newest Solutions Architect. In this role, Kiley will spearhead initiatives focused on engaging clients that align with Usherwood’s target profile.

We are pleased to announce and welcome Jamie Horton as our newest Sales Intern. In this role, he will lead initiatives aimed at engaging with clients that align with Usherwood’s target client profile.

We are pleased to announce and welcome Summer Teller our newest Client Services Specialist in Syracuse, NY. In this role, Summer will be pivotal in enhancing client interactions, expertly addressing inquiries, resolving issues, and elevating the overall level of support for our products and services.