We are pleased to announce Sean Desharnais as our newest Solutions Architect in Albany, NY. In his position, Sean will be responsible for developing and successfully transacting business with clients that meet Usherwood’s target client profile.

We are pleased to welcome Eugene Golovanyuk as our Cyber Security Analyst. In his position, Eugene will be responsible for ensuring the security and integrity of our client’s digital assets. He will identify potential vulnerabilities and threats, analyze security data, and develop strategies to mitigate risks.

We are pleased to welcome Michael Carignan as our newest Tier I Managed IT Technician. In his position, Michael will be responsible for initial response to incoming service requests from our Managed IT clients to resolve various PC and network-related issues. His goal is to provide first level customer support resolving issues or escalating to next-tier technicians.

We are pleased to announce Jeffrey Comfort as our newest Field Service Technician to the Buffalo region. In his position, Jeffrey will be responsible for the repair and maintenance of our client’s copiers, multifunctional printers, and network print management.

We are pleased to announce Sara Ashby as our Human Resources Generalist. In her position, Sara will be responsible for the recruiting needs of the company. She will provide administrative support to the HR Department.

We are pleased to welcome Brandon Morrison as our newest Tier I Managed IT Technician in Manchester, NH. In his position, Brandon will be responsible for initial response to incoming service requests from our Managed IT clients to resolve various PC and network-related issues. His goal is to provide first level customer support resolving issues or escalating to next-tier technicians.

In our new installment of our client journey series, Usherwood talks to Redhouse, a community theatre in Syracuse, to discover how the collaboration between the two has improved Redhouse’s printing and day-to-day tasks. Redhouse is a non-profit organization and art center with a professional theater program. Samara Hannah, Executive Director at Redhouse, shares the growth process of Redhouse and how the non-profit organization went about the process of deciding which local vendor could best help them with some printing challenges.

We are pleased to welcome Justin Morrison as our newest Tier I Managed IT Technician in Manchester, NH. In his position, Justin will be responsible for initial response to incoming service requests from our Managed IT clients to resolve various PC and network-related issues. His goal is to provide first level customer support resolving issues or escalating to next-tier technicians.

We are pleased to announce Dave Piston as our newest Tier I Managed IT Technician. In his position, Dave will be responsible for initial response to incoming service requests from our Managed IT clients to resolve various PC and network-related issues. His goal is to provide first level customer support resolving issues or escalating to next-tier technicians

We are pleased to welcome Devin Stearns as our newest Field Service Technician to the Manchester, NH marketplace. In his position, Devin will be responsible for the repair and maintenance of our client’s copiers, multifunctional printers, and network print management.