We are pleased to announce and welcome Jeff Voss as our newest Client Services Specialist. In his role, he will be responsible for daily interactions with our clients, such as addressing inquiries, resolving client issues, and providing a higher level of client support.

We are pleased to announce Jada Sterling as our newest Digital Content Manager on the marketing team in Syracuse, NY. In her position, Jada will be responsible for owning the content strategy that allows for consistent publication of the types of content that drive revenue and significantly impact sales.

We are pleased to announce Anthony Marturano as our newest Network Operations Center Technician in Syracuse, NY. In his position, Anthony will be responsible for maintaining the smooth and uninterrupted operation of a company's network infrastructure.

We are pleased to announce Sean Desharnais as our newest Solutions Architect in Albany, NY. In his position, Sean will be responsible for developing and successfully transacting business with clients that meet Usherwood’s target client profile.

We are pleased to welcome Eugene Golovanyuk as our Cyber Security Analyst. In his position, Eugene will be responsible for ensuring the security and integrity of our client’s digital assets. He will identify potential vulnerabilities and threats, analyze security data, and develop strategies to mitigate risks.

We are pleased to welcome Michael Carignan as our newest Tier I Managed IT Technician. In his position, Michael will be responsible for initial response to incoming service requests from our Managed IT clients to resolve various PC and network-related issues. His goal is to provide first level customer support resolving issues or escalating to next-tier technicians.

We are pleased to announce Jeffrey Comfort as our newest Field Service Technician to the Buffalo region. In his position, Jeffrey will be responsible for the repair and maintenance of our client’s copiers, multifunctional printers, and network print management.

We are pleased to announce Sara Ashby as our Human Resources Generalist. In her position, Sara will be responsible for the recruiting needs of the company. She will provide administrative support to the HR Department.

We are pleased to welcome Brandon Morrison as our newest Tier I Managed IT Technician in Manchester, NH. In his position, Brandon will be responsible for initial response to incoming service requests from our Managed IT clients to resolve various PC and network-related issues. His goal is to provide first level customer support resolving issues or escalating to next-tier technicians.