News

We are pleased to announce and welcome Jesse Dam as one of our newest Service Technician Mentees. In his new role, Jesse will be responsible for providing excellent service to our clients by maintaining and troubleshooting their equipment on a daily basis.

We are pleased to announce and welcome Paul Tosti as one of our newest Service Technician Mentees. In his new role, Paul will be responsible for providing excellent service to our clients by maintaining and troubleshooting their equipment on a daily basis.

We are pleased to announce and welcome Nicholas Molino as our newest Solutions Architect at Usherwood! Nick will be based in Binghamton, NY, and in his role, he will be leading initiatives focused on engaging clients that align with Usherwood’s target profile.

We are pleased to announce and welcome Mikayla Conner-Spagnola as our newest IT Projects Coordinator. In this role, Mikayla will be responsible for coordinating and managing IT projects, ensuring that they are completed on time, within budget, and to the satisfaction of the stakeholders.

Usherwood Office Technology has promoted one of its longtime employees, Mark Weigelt, to IT Project Operations Leader. Mark has been with Usherwood for 26 years, with previous titles such as an Applications Engineer and most recently a Senior Project Engineer.

We are pleased to announce and welcome Kayla Duffy as our newest Client Services Specialist in Syracuse, NY! In this pivotal role, Kayla will be responsible for managing daily client interactions, addressing inquiries, resolving issues, and delivering exceptional support for our products and services.

We are pleased to announce and welcome Theresa Pickens our newest Compliance Paralegal in Buffalo, NY. Theresa will support our internal GRC (Governance, Risk Management, and Compliance) initiatives, streamlining our processes and enhancing our clients' confidence in the security of their technology. With her expertise and background in compliance and regulatory frameworks, she is poised to be a key asset in advancing our mission of safeguarding clients' businesses against cybersecurity risks and ensuring we continue delivering top-tier, compliant solutions to protect sensitive data and uphold regulatory standards.

We are pleased to announce and welcome Kenzie Hock as our newest Client Services Specialist in Syracuse, NY! In this role, Kenzie will be responsible for managing daily client interactions, addressing inquiries, resolving issues, and providing exceptional support for our products and services.

We are pleased to announce and welcome Cole Britton as our newest Tier I Managed IT Technician to Syracuse, NY. In this role, Cole will be providing essential end-user support, helping to resolve a wide range of IT challenges, from computer hardware and application issues to mobile device troubleshooting.

We are pleased to announce and welcome John Stuck as our newest Installation Technician in Syracuse, NY. In his new role, John will play a key part in supporting the technical aspects of various IT projects. As a Project Technician, he will be responsible for planning, scheduling, and executing technical tasks, ensuring the smooth and successful completion of each project he is assigned.