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Usherwood Welcomes Cole Britton as Tier I Managed IT Technician
Sara Ashby, Human Resources Specialist

By: Sara Ashby, Human Resources Specialist on November 13th, 2024

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Usherwood Welcomes Cole Britton as Tier I Managed IT Technician

Usherwood

We are pleased to announce and welcome Cole Britton as our newest Tier I Managed IT Technician to Syracuse, NY. In this role, Cole will be providing essential end-user support, helping to resolve a wide range of IT challenges, from computer hardware and application issues to mobile device troubleshooting.

Before joining Usherwood, Cole gained valuable experience as an Account Executive at Rapid Response Monitoring for two years. He is also currently a Junior at Utica University, where he is pursuing a Bachelor of Science in Cybersecurity, further enhancing his technical expertise.

Outside of work, Cole enjoys reading, hiking, and spending quality time with his two cats, who are an important part of his daily life.

We are thrilled to have Cole on board and look forward to the positive impact he will make as part of our team. His dedication to technology and strong problem-solving skills will contribute significantly to the success of our projects and initiatives.

About Sara Ashby, Human Resources Specialist

Sara Ashby is Usherwood's Human Resources Specialist. Sara is responsible for HR projects at Usherwood involving managing weekly payroll processing, leading employee engagement, and coordinating the Mentorship Program for Usherwood's service department.