Usherwood Welcomes Dave Piston as Tier I Managed IT Technician

We are pleased to announce Dave Piston as our newest Tier I Managed IT Technician. In his position, Dave will be responsible for initial response to incoming service requests from our Managed IT clients to resolve various PC and network-related issues. His goal is to provide first level customer support resolving issues or escalating to next-tier technicians

Dave comes to Usherwood from Raymour & Flanigan, where he was part of the IT Help Desk Team for over two years. Dave holds an associate’s degree from Onondaga Community College.

In his spare time, Dave enjoys reading fantasy and sci-fi novels, playing survival games on PC, and brewing kombucha.