Our Philosophy
Have peace of mind surrounding your IT infrastructure
You need a trusted partner who takes the guesswork and complexities out of your IT solutions. The problem is you don’t know if your technology is working for you or against you, which makes you feel vulnerable and anxious. We believe technology should be a strategic advantage for your business and not a distraction from your core mission.
Our Mission
Usherwood Office Technology's mission is to deliver best-in-class service to clients, that keeps their business productive and secure. We achieve this by recruiting top talent, sourcing premier technology solutions, and fostering a culture of innovation, all centered on prioritizing our clients' needs first.
“For almost 50 years and through three generations, Usherwood has provided reliable IT solutions, giving our clients the support they need to succeed. They trust us because we’re always here for them.”-The Usherwood Family
Usherwood’s promise is to provide industry leading service and support to our clients.
Meet Your IT Leadership Team
Louis F. Usherwood
Chief Executive Officer
Charlie Usherwood
Chief Technology Officer
Lindsay Usherwood
General Counsel
Ken Stinson
President
Andrew Flamik
Chief Financial Officer
Cliff Laws
Chief Operations Officer
Lauren Usherwood
Chief Human Resources Officer
Leslie Usherwood
Strategic Technology Consultant
Testimonials
Hear From People Like You
“Usherwood is always there for you. When you call they answer and when you need supplies you get them. When you need someone to come out and service equipment they are there for you as well. And fast.”
Deborah, a Health Care Provider in Syracuse, NY
“Very much like the professionalism, competence and good attitude of all the people I have had contact with at Usherwood.”
Tom, a Food Manufacturing Supplier in Watkins Glen, NY
“We recommend Usherwood at any possible chance!”
Theresa, a Health Care Provider in Watertown, NY
Careers
Life at Usherwood
Can you picture yourself being on an energetic, growth-minded team? If you are fired up, love change, and willing to do what it takes to get the job done, then our culture could be your culture!
Usherwood News
Usherwood Welcomes Jay Barker as Major Account Executive
Usherwood Welcomes Chris LaMalfa as Director of Sales for New England
Usherwood Welcomes KC Sirowich as Vice President of Sales
Usherwood Welcomes Ariana Richardson as Client Services Specialist
Usherwood Welcomes Thomas Tarallo as Tier I Managed IT Technician
We are pleased to welcome Thomas Tarallo as our newest Tier I Managed IT Services Technician. In this role, Thomas will provide essential...
Usherwood Welcomes Chad London as Tier I Managed IT Technician
We are pleased to welcome Chad London as our newest Tier I Managed IT Technician working out of Manchester, NH. In this role, Chad will be...
Learning Center
Resources About Managed IT Services
Holiday Scams to Watch Out for This Holiday Season
The most wonderful time of the year is finally here! With a plethora of holidays, excitement, and gift-giving, there is more online activity than any...
Client Journey: How Upgraded Surveillance and Security Helped Mack Studios Operate More Efficiently
Mack Studios is a well-established custom design company in Auburn, NY, known for its attention to detail across everything from metalwork and...
The Ultimate Guide to Co-Managed IT: Benefits, Costs & Services
Co-managed IT services help organizations strengthen internal IT teams, reduce workload, and improve cybersecurity. This guide explains what...
Ready to have peace of mind that someone is taking care of your organization?
We ensure peace of mind for you by hiring the best-trained client services people and the most certified engineers and technicians in the Northeast.

