Usherwood Office Technology
TECHNICAL ASSISTANCE CENTER
You will hear from someone within 30 minutes of placing your request. Our average response time is 7 minutes. We compete against ourselves to serve up the quickest most effective IT services and IT support.
100% of our service tickets get resolved. At Usherwood, we have the best and brightest employees, so none of your clients get left behind. We go above and beyond to resolve each ticket to our client's approval before closing any call.
TOTAL NUMBER OF RESOLVED SERVICE CALLS YEAR TO DATE:
Our tiered system allows us to handle a large call load and effectively resolve any issue with your copiers, printers, business phone systems, security cameras, or IT services and network security in a timely manner.
Usherwood: Managed IT Services
Network Security and IT Services in Boston, Syracuse, Rochester, and the entire Northeast
We proudly provide our customers with first-rate copiers, IT services and support, network security solutions, security cameras, and business phone systems.
With offices in Albany, Auburn, Binghamton, Boston, Buffalo, Burlington, Hartford, Jamestown, Manchester, Plattsburgh, Potsdam, Providence, Rochester, Syracuse, Utica, Watertown, and West Lebanon.