Usherwood Office Technology
TECHNICAL ASSISTANCE CENTER
OUR POLICY:
You will hear from someone within 30 minutes of placing your request. Our average response time is 7 minutes. We compete against ourselves to serve up the quickest most effective IT services and IT support.
100% RESOLUTION:
100% of our service tickets get resolved. At Usherwood, we have the best and brightest employees, so none of your clients get left behind. We go above and beyond to resolve each ticket to our client's approval before closing any call.
TOTAL NUMBER OF RESOLVED SERVICE CALLS YEAR TO DATE:
Our tiered system allows us to handle a large call load and effectively resolve any issue with your copiers, printers, business phone systems, security cameras, or IT services and network security in a timely manner.
Network Security and IT Support Boston, Syracuse, Rochester, and the Entire Northeast Depends On
Let Usherwood’s Odyssey Global IT Services be your guiding light for proactive network security and IT support. An organization's information and data are the foundation of any business. That's why in the digital information age, being ahead of the bad guys is everything. Don't take chances with your network security. Our IT services from Odyssey Global include IT consulting, IT support and network security Boston, Buffalo, Manchester NH, Providence and Rochester businesses trust for all their IT solutions. From IT services and products to people and places, Odyssey Global IT will monitor all aspects of your network infrastructure, from network security patches, automated updating, and much more. Usherwood and Odyssey Global IT Services will give you peace of mind so your business can focus on the tasks at hand and remain secure and productive.
We proudly provide our customers with first-rate copiers, IT consulting services and support, network security solutions, security cameras, and business phone systems.
With offices in Albany, Auburn, Binghamton, Boston, Buffalo, Burlington, Hartford, Jamestown, Manchester, Plattsburgh, Potsdam, Providence, Rochester, Syracuse, Utica, Watertown, and West Lebanon.
SERVING COMMUNITIES IN THE NORTHEAST FOR OVER 42 YEARS.
