Managed IT Services
Our expert team will focus on your IT, so you can focus on growing your business.
Peace of Mind
Be confident that your IT infrastructure is secure, stabilized, and optimized.
Stable Pricing
Accurately budget with flat-fee services and technology road maps, so you may plan ahead for necessary upgrades and technology renewals.
Confidence in the Solution
Your solutions will be comprehensive and completely custom, from design to deployment to ongoing management.
Does your IT keep you up at night?
Are you feeling vulnerable and anxious with the fear of the unknown when it comes to your IT infrastructure? If you don’t know if your network is protected, you might:
Be susceptible to a downed network or a cyberattack
Have stolen or exposed data
Have suboptimal employee productivity
Lose client trust and brand authority

Managed Services
Usherwood's comprehensive managed IT services offering include consultation and ongoing management for the technology in your organization. This approach allows for the ability to integrate differing technologies across your organization, so that you have peace of mind that your organization's IT is secure, stable, and optimized for future growth.

Virtual Chief Information Officer
Expert dedicated vCIOs work with you for long term planning and budgeting to help you achieve your business goals.

Technical Assistance Center
The TAC proactively monitors your network for optimized productivity and provides help desk services for your end-users.

Cybersecurity
Protect your business data with customized solutions to thwart cyberattacks as the threat landscape evolves.
Testimonials
Hear From People Like You
“Josh was terrific in handling a very complicated data recovery issue. He was able to recover the file and saved me countless hours if I had to reconstruct it.”
Paul, A Health Sciences PR firm in Boston, MA
“Happy to be with Usherwood. I count on Usherwood and know I will always find a solution to any IT or copier issue. Usherwood's team approach is key with an eye on the future. I appreciate this more than you know.”
Janet, A Manufacturer in Upstate New York
“Melissa is a ROCK STAR and we so very much appreciated her help today with what seemed to be an impossible solution to finding out why our internet wasn't working! She is so knowledgeable and was so patient with us.”
Kat, A Real Estate Company in Syracuse
Pricing
How much does Managed IT Services cost?
Start The Journey
Odyssey Discovery
Our engineers perform a thorough 360° assessment of your IT infrastructure, hardware, and software and deliver a 3-year IT roadmap to you.
$100
Price Per User, Includes engineer time and expertise to study infrastructure, document process, interview key stakeholders, and design path to optimization.
- Cybersecurity Posture
- Vulnerability Assessment
- Dark Web Scanning
- Compliance
- Patching
- IT Infrastructure
- Endpoint
- Active Directory
- Licensing
Next Step to Success
Managed IT Services
Work with your VCIO for ongoing, proactive management of your IT infrastructure including help desk, projects, hardware, and software planning.
$150
Price Per User, Per Month & 3-year agreement. Price may increase based on network complexity or business goals.
- Virtual Chief Information Officer (vCIO)
- Technical Assistance Center and Help Desk
- Network Security
- Technology Roadmap
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- Compliance Management
- Vendor Management
- Proactive Monitoring of Items in the Odyssey Discovery
- 24x7 Endpoint Detection and Response
The Odyssey Process
Our exclusive Odyssey Process utilizes a seven-step process architecture designed to optimize, secure, and stabilize your IT and network infrastructure. Here we break it down into three easy parts:

The Odyssey Discovery
Our engineers perform a thorough 360° assessment of your IT infrastructure and deliver a confidential 3-year tailored roadmap to you.

Odyssey Global Managed IT Services
After onboarding, you will have access to the help desk and a predictable schedule of IT projects that further your business objectives.

Strategic Business Reviews With Your VCIO
Consistently optimize your infrastructure to allow you to have the peace of mind that your network is secure, stable, and optimized for future growth.
Ask An IT Provider The Right Questions To Ensure Your IT Infrastructure Is Productive And Secure
There are a lot of IT companies out there and by having them answer these questions, you will find the one that is right for you.
This free checklist of 10 questions to ask to make sure you find the right fit for your organization.

FAQ
Your Managed IT Services Questions, Answered
By hiring a third-party IT company, your company's personnel can be more efficient and productive. They can now focus all their time and energy on business goals rather than having to manage IT issues. Managed IT services will provide your business with peace of mind that your network is secure, stable, and optimized for future growth.
Visit this blog article to learn more.
Managed IT can save you on costs associated with financial risks such as:
- Ransomware attacks
- Increase company productivity
- Eliminate unexpected fees with a fixed cost pricing plan.
- Drive revenue by leveraging future growth and success
Visit this blog article to learn more.
As cyber threats increase, so many companies are asking themselves the same thing, “Is my cybersecurity good enough?” Here, we made a quick checklist of things to consider when coming up with a comprehensive cybersecurity strategy for your organization.
- Have C-Level participation in cybersecurity strategy. This will help with organization buy in and budgeting.
- Educate your employees on cybersecurity awareness such as not falling for phishing scams.
- Implement and update cybersecurity tools. Many cybersecurity tools are designed to help your business detect and avoid cyber threats before infiltrating your network.
- Require strong passwords for your organization and require multi-factor authentication for everyone accessing your network.
- Plan for emergencies. Having a plan aims to minimize damage and downtime in the event of any network disaster that hits your organization.
Visit this blog article to learn more.
Learning Center
Your IT Questions, Answered
The Learning Center provides digital knowledge from our subject matter experts, so you have everything you need to make informed IT decisions
A Business Leader's Guide to Enterprise AI Adoption in 2025
Artificial intelligence in business has become a game changer in productivity and efficiency. Discover how to implement it at your business here.
Ask the Expert: Unique Ways to Save Money as You Upgrade Your Business Technology
Learn some unique ways to save money and get some big deductions come tax season from Usherwood CFO Andrew Flamik.
Properly Managing Your IT Equipment 101
If you’re not an IT expert, it can be difficult for businesses to know the ins and outs of IT equipment. This can include proper maintenance.
Learning Center
Resources About Managed IT Services
Windows 10 End-of-life 2025: What It Means For Your Business
FFIEC to Retire Cybersecurity Tool - See What it Means For Financial Businesses
How MSPs Leverage the Findings of Ethical Hackers To Secure Your Network
Get Started
Ready to get your technology to work for you?
With the IT landscape changing every minute, how do business owners have the time to be sure that their IT infrastructure is furthering their goals instead of slowing them down? With a custom, tailored solution for your IT infrastructure, we can help you improve your business processes for security, stability, and optimization for future growth and to achieve your business goals.
