Managed IT Services

Our expert team will focus on your IT, so you can focus on growing your business.

Peace of Mind

Be confident that your IT infrastructure is secure, stabilized, and optimized.

Stable Pricing

Accurately budget with flat-fee services and technology road maps, so you may plan ahead for necessary upgrades and technology renewals.

Confidence in the Solution

Your solutions will be comprehensive and completely custom, from design to deployment to ongoing management.

Does your IT keep you up at night?

Are you feeling vulnerable and anxious with the fear of the unknown when it comes to your IT infrastructure? If you don’t know if your network is protected, you might:

Be susceptible to a downed network or a cyberattack

Have stolen or exposed data

Have suboptimal employee productivity

Lose client trust and brand authority

Employees meeting with laptops behind digital signage

Managed IT Services

Usherwood's comprehensive managed IT services offering include consultation and ongoing management for the technology in your organization. This approach allows for the ability to integrate differing technologies across your organization, so that you have peace of mind that your organization's IT is secure, stable, and optimized for future growth.

Virtual Chief Information Officer

Expert dedicated vCIOs work with you for long term planning and budgeting to help you achieve your business goals.

Technical Assistance Center

The TAC proactively monitors your network for optimized productivity and provides help desk services for your end-users.

Cybersecurity

Protect your business data with customized solutions to thwart cyberattacks as the threat landscape evolves.

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Testimonials

Hear From People Like You

“Josh was terrific in handling a very complicated data recovery issue. He was able to recover the file and saved me countless hours if I had to reconstruct it.”

Paul, A Health Sciences PR firm in Boston, MA

“Happy to be with Usherwood. I count on Usherwood and know I will always find a solution to any IT or copier issue. Usherwood's team approach is key with an eye on the future. I appreciate this more than you know.”

Janet, A Manufacturer in Upstate New York

“Melissa is a ROCK STAR and we so very much appreciated her help today with what seemed to be an impossible solution to finding out why our internet wasn't working! She is so knowledgeable and was so patient with us.”

Kat, A Real Estate Company in Syracuse, NY

Pricing

How much does Managed IT Services cost?

The Odyssey Discovery is just the start of your IT journey. This technology roadmap is yours to keep, whether or not you choose us as your partner. Only after the Odyssey Discovery can we then begin onboarding of fully Managed IT services. From here, your service includes working with your VCIO for ongoing, proactive management of your IT infrastructure.

Start the Journey

Odyssey Discovery

Our engineers perform a thorough 360° assessment of your IT infrastructure, hardware, and software and deliver a 3-year IT roadmap to you.

$100

Per User. Includes engineer time and expertise to study infrastructure, document process, interview key stakeholders, and design path to optimization.

Cybersecurity Posture

Vulnerability Assessment

Dark Web Scanning

Compliance

Patching

IT Infrastructure

Endpoint

Active Directory

Licensing

Next Step to Success

Managed IT Services

Work with your VCIO for ongoing, proactive management of your IT infrastructure including help desk, projects, hardware, and software planning.

$150

Per user, per month & 3-year agreement. Price may increase based on network complexity or business goals.

Virtual Chief Information Officer (vCIO)

Technical Assistance Center and Help Desk

Network Security

Technology Roadmap

Compliance Management

Vendor Management

Proactive Monitoring of Items in the Odyssey Discovery

24x7 Endpoint Detection and Response

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The Odyssey Process

Our exclusive Odyssey Process utilizes a seven-step process architecture designed to optimize, secure, and stabilize your IT and network infrastructure. Here we break it down into three easy parts:

The Odyssey Discovery

Our engineers perform a thorough 360° assessment of your IT infrastructure and deliver a confidential 3-year tailored roadmap to you.

Odyssey Global Managed IT Services

After onboarding, you will have access to the help desk and a predictable schedule of IT projects that further your business objectives.

Strategic Business Reviews With Your VCIO

Consistently optimize your infrastructure to allow you to have the peace of mind that your network is secure, stable, and optimized for future growth.

Get a Tech Evaluation

Ask An IT Provider The Right Questions To Ensure Your IT Infrastructure Is Productive And Secure

There are a lot of IT companies out there and by having them answer these questions, you will find the one that is right for you.

This free checklist of 10 questions to ask to make sure you find the right fit for your organization.

Download the Checklist

FAQ

Your Managed IT Services Questions, Answered

Why do I need fully managed IT services?

Can Managed IT Services save my organization money?

What can my organization do to improve our cybersecurity posture?

Learning Center

Resources About Managed IT Services

The Learning Center provides digital knowledge from our subject matter experts, so you have everything you need to make informed IT decisions.

Properly Managing Your IT Equipment 101

If you’re not an IT expert, it can be difficult for businesses to know the ins and outs of IT equipment. This can include proper maintenance.

See All Resources

Get Started

Ready to get your technology to work for you?

With the IT landscape changing every minute, how do business owners have the time to be sure that their IT infrastructure is furthering their goals instead of slowing them down? With a custom, tailored solution for your IT infrastructure, we can help you improve your business processes for security, stability, and optimization for future growth and to achieve your business goals.

Get a Tech Evaluation

Usherwood employees talking around a desk