CONTRIBUTION BY DAN HERNBORG, MANAGED SOLUTIONS SPECIALIST As a managed service provider, we receive a lot of questions about our serverless printing solution, PaperCut Hive. For this reason, we have decided to share! Our hope is that we can answer some of those questions to put the knowledge in your hands and make your purchasing decision easier. This is a great start in narrowing your search for a serverless print solution and deciding if PaperCut Hive is the right fit for your business!

Contribution by Dan Hernborg, Managed Solutions Specialist PaperCut Hive, with its serverless printing, makes printing easy again. Users simply print from any device to a single print queue and securely release their print job using their mobile phone or the MFP/MFD’s touchscreen. It is typically used to:

As most business leaders know, data security can only go so far in protecting against the newest cyber threats. As hacking methods become more sophisticated, it's important to have a disaster recovery strategy alongside standard data protection solutions. This includes data backups.

When it comes to managed IT, it is important to know that your network is in the right hands. Having a partner that is both reliable and trustworthy to manage your business’s IT can lead to growth and an enhanced workflow and productivity for your business. The riskier side of this is that if your IT is managed by a partner who is not diligent and following best practices, this can have a very negative impact on your business. If you are unsure if your managed service provider is the right one for you or are looking to start the process of hiring or changing your managed service provider, here are four questions that you should ask yourself to make sure that you are with a managed service that will enhance your IT infrastructure.

When it comes to external threats, there is a lot to know. An external threat is when someone from outside the company uses malicious software or hacking as a way to take advantage of system vulnerabilities. As a managed service provider, we get a lot of questions from our clients on external threats, so we decided to use our experience and knowledge to help educate users on the most common forms of external threats, ransomware and phishing. The first step to combating external threats, is understanding them.

What are insider threats? Internal threats occur when users, who have authorized access to an organizations internal information, data centers, and computer systems, abuse this privilege. With great intellectual power comes great responsibility. Insiders who misuse their access privileges have the ability to commit fraud, intellectual property theft, data leaks, or release of trade secrets. The misuse or abuse of sensitive data can be a massive risk for companies.

Odyssey Elevate is an easy-to-use cloud based unified communications system that helps employees to be more productive and collaborative. The solution is ideal for any size business and scales quickly and easily. Odyssey Elevate is ideal for any workforce that requires the ability to work anywhere while maintaining the same features that once required the user to be in the office.

Content contributed by Jeff Spink, Director of Imaging Services How much is a new copier? There are a lot of variables that go into the price of a new copier, such as what manufacturer you are looking for and the extent of capabilities you require from your device. Some important things to think about before purchasing your new copier are the necessary features such as, do you require color or just black and white printing, the type of finishing (mechanical, chemical, protective coatings or laminated finishes), and what size or types of paper you will run. These kinds of variables will determine what cost you will pay for your copier. In order to find out the cost of your new copier, we recommend contacting a managed service provider to determine what copier is the best fit for your needs and budget. They will help deliver you a personalized solution for your copier needs.

When you need IT help, there are two basic options to consider: break-fix or managed services. These two options are very different, therefore when choosing which IT service type, you would like to go with, it is important to know what can be expected with each method.

In the digital age, cybercriminals prey on the unprepared. However, it's difficult to mitigate cyber threats if you're not an IT expert because attack methods become more sophisticated every day.