If your New England business is in need of some serious upgrades in video conferencing equipment, PBX phones, or cloud technology, you have many options. You could attempt to set your business up with bring-your-own-device video conferencing, but many experts warn against this. Another option is to hire an outsourced cloud services provider, which is becoming more popular, especially for smaller businesses.
Decades of providing New England clients with innovative and cost-effective communications solutions has allowed us to distinguish great companies from less-than-impressive services. So, if you're looking into cloud managed services in Massachusetts, Vermont, Connecticut, New Hampshire, or Rhode Island, check out the top providers in those regions below.
1. Grandstream
Location: Boston, MA
Grandstream is a top communications company in Boston, and for good reason. They offer customized solutions to cost-effectively serve each client's unique needs. Offering seamless collaboration tools, they promise ease of use and quality service.
Products & Services
Grandstream offers a wide range of managed services in Boston including:
- Networking
- UCM6300 Ecosystem
- Wi-Fi VoIP & Video
- Unified Communications / Cloud-Based Communications Platforms
- Zoom Certified Devices
Areas & Industries Served
This provider works with both small businesses and enterprise clients in the following industries:
- Hospitality
- Education
- Healthcare
- Call Centers
Headquartered in Boston, they are an international company with locations in over 150 countries.
An international company, Grandstream has locations in over 150 countries as well as a location in Boston.
2. GSCIT Solutions
Location: Manchester, NH
GSCIT Solutions offers both IT and communications services in Manchester, NH. They partner with many leading brands including Dell, HP, Logitech, Poly, SonicWall, and more, offering a wide range of communications products. They aim to provide great service, partnership, and cost-effectiveness to clients.
Products & Services:
Some of the many product and service offerings you'll get from GSCIT include:
- Telephones
- Microphones
- Video Cameras
- Cloud WIFI
- Cloud back-up
- Email Security / Spam Filtering
- Disaster Recovery as a Service (DRaaS)
- Software as a Service (SaaS), Infrastructure as a Service (IaaS)
- Microsoft Office 365 Cloud Services / Hosted Exchange
- Hosted Voice & Unified Communications
- Contact Center as a Service (CCaaS)
- On-Premise Voice Solutions
Areas and Industries Served:
Testimonials indicate this provider serves manufacturing, education, landscaping, professional services, HVAC, finance, and law industry clients. They primarily work with clients in New Hampshire.
3. CCS Presentation Systems
Location: Warwick, RI
CCS Presentation Systems is one of the top Rhode Island digital communications providers. They focus on digital signage and video conferencing products and services, with a wide selection of each to choose from.
Products & Services:
Some of the products you can expect from CCS Presentation Systems include:
- AV furniture
- Conferencing systems
- Digital signage
- Interactive & collaborative solutions
- Microphone & voice systems
- Projectors & screens
- Room control systems
- Temperature check solutions
- Video walls
Areas & Industries Served:
CCS has locations in more than 20 states. Its New England service areas include Rhode Island, New Hampshire and Massachusetts. Industries served include:
- Corporate offices
- Government
- Higher education
- K-12 Education
- Places of worship
- Healthcare
- Military
4. AVI-SPL
Location: Manchester CT
AVI-SPL is an international communications company serving Connecticut with a special focus on video conferencing and cloud technology. They can offer your business different collaboration spaces such as hybrid meeting spaces, remote learning technology, and immersive experiences.
Products & Services:
This provider is a Collaboration as a Service (CaaS) provider, with offerings that include:
- Voice cloud calling
- Cloud administration
- User experience management
- Integration and installation
- Technology training
- Global support & maintenance
- Capacity and performance management
Areas & Industries Served:
AVI SPL is a global audio-visual company with locations around the world. They have one Connecticut office in Hartford and additional US locations in 24 other states. Industry specialties include government, law, and education.
5. Pioneer Telephone
Location: Portland, ME
Pioneer Telephone is a New England service provider specializing in unified communications. Headquartered in Maine, they serve both residential and commercial clients. They value providing clients with quality products at accessible pricing.
Products & Services
Pioneer Telephone offers a wide range of unified communications solutions including:
- Mobility
- Hosted fax
- Desktop sharing
- Instant messaging
- Presence
- Unified messaging
- Audio messaging
- Multi-party calls
Areas & Industries Served:
This provider does not list any industry specialties, and serves clients across New England and the United States.
How to Find Providers for Business Phones in Massachusetts, NH, CT or RI
If you're on the hunt for cutting-edge technology solutions, be it VoIP phones, business phone systems or cloud systems, you'll need a quality managed service team. Business communications are crucial to delivering high-quality service to your customers and a seamless workflow for employees. For this reason, choose a provider that:
- Specializes in your industry
- Has decades of experience in cloud technology
- Carries brands you're interested in
- Has locations in your local community
If you find a provider that meets these criteria, check out their reviews to see if they can follow through on their promises of great service. If you're ready to speak with a communications expert about your needs, click the button below to get started.
