Efficient business operations rely on effective communication systems backed by responsive customer service. That's why more and more businesses are hiring managed services to install, set up, and troubleshoot their collaboration tools.
If you're looking for a cloud technology provider in Massachusetts, there are many to choose from. We know the best providers near you because we also specialize in cloud communication systems, digital signage, and business phones.
To aid your search, here are the top managed communications and audio visual companies in Boston and across Massachusetts.
1. McCann Systems
Location: North Billerica, MA
McCann Systems is an IT and Cloud communications provider that works with clients across the United States. They are a dealer for manufacturers such as LG, Christie, Sennheiser, Creston, and Mersive Technologies. They help clients create both collaborative and experiential spaces.
Products & Services
Of their many offerings, McCann managed services technicians provide communications services including:
- Video conferencing equipment
- Digital signage video walls
- Business phone systems
- Commercial AV systems
Locations & Industries Served
McCann has locations across the US, with offices in:
- Wallingford, CT
- Edison, NJ
- North Billerica, MA
- Charlotte, NC
- Las Vegas, NV
- Amherst, NY
- Stuart, FL
This provider doesn't list any industry specialties, but case studies include businesses in pharmaceuticals, healthcare, museums, real estate, welcome centers, higher education, corporate offices, and sportsbooks.
2. Mission Cloud
Location: Boston, MA
Mission Cloud is among several innovative cloud communications companies in Boston. They help clients with Amazon Web Services (AWS) cloud solutions. Solutions under this branch of services include cloud operations, cost optimization, cloud governance, cloud financial engineering, and cloud security.
Products & Services
If you're interested in AWS cloud communication services, Mission Cloud offers many services including:
- AWS Cloud Management
- AWS Migration
- AWS Modernization
- Data, Analytics + Machine Learning
- Generative AI
Locations & Industries Served
Mission Cloud's headquarters are located in Los Angeles, CA, and they seem to serve clients across the world. With an office in Boston, they serve Massachusetts clients in areas including Burlington, Cambridge, and Back Bay.
Industry specialties include healthcare, biomedical, life sciences, game tech, media, and entertainment.
3. Grandstream
Location: Boston, MA
Grandstream is one of the best AV companies in Boston, and they promise to help clients find the best cloud communication platforms to serve their needs. They promise to bring seamless and easy-to-managed collaboration tools to their clients, and they've been in the business since 2002.
Products & Services
Some of the services and technology you can expect from Grandstream include:
- Networking
- UCM6300 Ecosystem
- Wi-Fi VoIP & Video
- Unified Communications / Cloud-Based Communications Platforms
- Zoom Certified Devices
Locations & Industries Served
Grandstream provides voice and data communication services to both small business and enterprise clients in industries such as:
- Hospitality
- Education
- Healthcare
- Call Centers
Headquartered in Boston, they are an international company with locations in over 150 countries.
4. MTI Unified Communications
Location: South Yarmouth, MA
MTI is a full-service communications company providing businesses in the Massachusetts region with products from brands like Avaya, Panasonic, Extreme, Netgear, HP, and SonicWall.
They serve small to mid-size businesses by designing, implementing, and maintaining communications networks with over 30 years of experience.
Products & Services
Some of the communications services they provide are listed as:
- Telecommunication equipment
- Installation
- Repair
- Network Wiring
- Wi-Fi
- VoIP
Locations & Industries Served
MIT doesn’t list any industry specialties, and they have one office located in South Yarmouth, MA.
5. Unitel
Location: Avon, MA
Unitel is a communications company based in Avon, MA that has been in the business technology space since 1987. According to their website, they are committed to solving common business technology frustrations to give time back to busy professionals.
They promise to take care of every aspect of the business phone implementation process, from purchase to installation, setup, and hosting.
Products & Services
This provider is also a managed IT company, but their communications-specific services include:
- Unified communications
- Video conferencing & other cloud communications solutions
- Hosted PBX
- On-Site VoIP
- Faxing
- NEC
Locations & Industries Served
Unitel lists two offices, one in Providence, Rhode Island and one in Avon, MA. They do not list industry specialties, but some testimonials are from non-profits, law firms, schools, and local government.
How to Find the Best Cloud-Based Business Communications Solutions
Now that you have a solid idea of the best providers in the Massachusetts region, it's wise to reach out to learn more about individual companies and their offerings. If you're interested in connecting with a managed communications provider, check out our Botson communications services here or click the button below to speak to an expert about your business.
