Best Unified Communications Providers in Rhode Island

Managed Communications

After the workforce shifted to remote work during the pandemic, many businesses realized the need for flexible communication technology. This brought about the popularity of cloud communication and video conferencing for remote or hybrid models.

If your Rhode Island business needs an upgrade to enhance your communication capabilities, you're in luck.

Decades of providing digital signage, cloud-based systems, business phones, and video conferencing cameras in Rhode Island have equipped us to know good providers when we see them. To simplify your search, here are the top communications and cloud managed services in RI.

1. Shanix Technology, Inc

Location: Cranston, RI

Shanix Technology Inc. is a physical security and communications company in Rhode Island with a wide range of offerings including both AV and mass communication solutions.

They prioritize quality products, system design, integration, and project management in order to form long-lasting relationships with clients.

Products & Services:

Along with their security camera offerings, this provider specializes in products and services including:

  • Digital displays
  • Room control systems
  • Sound systems
  • Assistive listening systems
  • Video conferencing
  • Wireless media presentaiton
  • Scheduling systems
  • Unified communications
  • Mass notification systems
  • Paging & PA systems

Locations & Industries Served:

Shanix is located in Cranston, RI, but they serve clients all over New England.

  • Education
  • Healthcare
  • Traffic & Transportation
  • Large venues
  • Enterprise

2. CCS Presentation Systems

Location: Warwick, RI

CCS Presentation Systems is another communications services provider in Rhode Island, focused on digital signage and video conferencing solutions.

Products & Services:

CCS offers a wide range of products and services including:

  • AV furniture
  • Conferencing systems
  • Digital signage
  • Interactive & collaborative solutions
  • Microphone & voice systems
  • Projectors & screens
  • Room control systems
  • Temperature check solutions
  • Video walls

Locations & Industries Served:

CCS has locations in over 20 states including Rhode Island, Iowa, New Hampshire, Alabama, Arizona, Kansas, Nevada, Maryland, New Mexico, Massachusetts, Colorado, Tennessee, Michigan, Florida, Missouri, Texas, Nebraska, Utah, Georgia, Virginia, and Idaho.

They cater to clients such as:

  • Corporate offices
  • Government
  • Higher education
  • K-12 Education
  • Places of worship
  • Healthcare
  • Military

3. Rhode Island Telephone

Location: Warwick, RI

Rhode Island Telephone offers communications accessories and business phones in Rhode Island. They have a wide New England service area, and partner with almost 40 different brands in video conferencing, PBX phones, and accessories.  

Products & Services:

Some of their many offerings include:

  • Business texting
  • Phone internet backup
  • Unified communications
  • Email fax solutions
  • Video conferencing
  • Cloud-hosted VoIP
  • Telephone & computer wiring network installation
  • Traditional PBX phone systems
  • Remote phone system monitoring
  • On-site maintenance

Locations & Industries Served:

Rhode Island Telephone serves all cities and towns in Rhode Island, and several across Massachusetts and Connecticut. Their industry specialties include:

  • Government & Municipalities
  • Dental Offices
  • Small Medical Offices

4. Anchor Telecom

Location: Coventry, RI

Anchor Telecom is a business VoIP phone provider in Coventry, RI specializing in PBX cloud phones. They are a certified Grandstream re-seller, and offer a wide catalog of business phones and accessories.

Products & Services:

This provider offers primarily traditional office phones, but some of their other offerings through Grandstream include:

  • IP Phone systems
  • WiFi phones
  • Hotel phones
  • Audio conferencing speakerphones
  • Video conferencing cameras
  • Control stations
  • Analog telephone adapters
  • Headsets
  • Webcams
  • Intercoms & paging systems

Locations & Industries Served:

This provider serves clients across Rhode Island. They do not list industry specialties. However, some testimonials point to small to medium sized businesses in finance, telecommunications, insurance, non-profits, police departments, and community centers.

5. Tri-State Communications Business Technology Solutions

Location: Warwick, RI

Tri-State Communications is a cabling, CCTV, and cloud communications provider based in Rhode Island. They focus on delivering flexible, productive, reliable, scalable, and affordable solutions to streamline business continuity for their customers.

Products & Services:

This provider offers on-premise phone solutions as well as cabling, carrier services, business internet, contact center services, business security solutions, and cloud-based services. Some of their cloud offerings include:

  • Business phones
  • Video conferencing
  • Cloud SMS
  • Cloud file management

Locations & Industries Served:

This provider serves the greater New England area. They do not list any industry specialties.

How to Find Quality Unified Communications and Phone Systems in Rhode Island 

Now that you have a solid list of Rhode Island business phone system and communication service providers, it's important to know what to ask to find the right match.

Your provider should have knowledge and experience in your industry, familiarity with the latest cloud technologies, and the ability to travel on-site for installation.

If you're ready to enhance your small business's communication strategy with a local Rhode Island provider, click the button below to get in touch with an expert.

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About Jada Sterling, Digital Content Manager

Jada Sterling is Usherwood's Content Manager. She is responsible for developing content that furthers the mission of Usherwood Office Technology by helping clients and prospective clients better understand how technology can help grow their business.