More and more businesses are opting for outsourced IT services. This is because managed services are cheaper in the long run than hiring an in-house IT specialist, and offer more capacity to solve issues. If you're in search of managed IT services in Connecticut, there are many great service providers to choose from.
Here are some of the top managed IT providers we recommend in Hartford, CT.
1. The Walker Group
Location: Farmington, CT
Founded: 1986
The Walker Groups outsourced tech support services include:
- Fully Managed IT Services
- Managed Security for Workstations
- Network Support Services
- Managed Firewall
- Backup & Disaster Recovery
- Managed Help Desk
- OnPoint- Remote Monitoring
The Walker Group offers a wide range of managed IT services. As a business, they are a registered Benefit Corporation (B-Corp) and a Social Enterprise, meaning their purpose is to make a social impact.
The Walker Group also offers services outside of simply managed IT, such as technology solutions, digital marketing, professional services, managed services, and security & compliance. This allows you to fulfill many needs at one company if you partner with The Walker Group.
2. TAB Computer Systems
Location: East Hartford, CT
Founded: 1993
TAB Computer Systems managed IT services include:
- Service Plan
- Network Monitoring
- In-House Support
- Project Management
TAB Computer Systems has been committed to small / Mid-Size business computer support and service since 1983. TAB is a full-service IT technology firm with a large variety of hardware, software, and service solutions for companies with 5-200 users.
TAB is one of the largest managed IT services in CT, with a service footprint of over 9000 seats. They also provide service 24 hours a day, 7 days a week, and 365 days a year to ensure they are available whenever you need them.
3. Secure Future Tech Solutions
Location: Warwick, RI
Founded: 1992
Secure Future Tech Solutions managed IT services include:
- Tailored Packages
- 24/7 Proactive Network Monitoring
Secure Future Tech Solutions provides its services to small-to-medium-sized businesses. They offer IT support, cybersecurity services, and maintenance of computer networks, servers, workstations, and applications. Secure Future Tech Solutions provides a cost-effective, tailor-made solution to suit your unique environment.
4. GSS Infotech
Location: Glastonbury, CT
Founded: 1999
Gss Infotech managed IT services include:
- Network Operations Center
- Security Operations Center
- Datacenter Services
- Storage Infrastructure
GSS Infotech’s Infrastructure Management Services equip a customer’s business with round-the-clock support through their Global Operations Command Center (GOCC). Their comprehensive portfolio of services allows customers to reduce their costs and improve service levels. GSS infotech provides success stories of clients in Media, Manufacturing, Healthcare, and BFSI.
5. Commprise
Location: Hartford, CT
Founded: 2010
Commprise managed IT services include:
- Workstation Management
- Server Management
- Business Continuity Disaster Recovery
- Network Management
- End-User Support
- vCIO/Reporting
- Vendor Management
Commprise offers customized remote managed IT support to clients in Connecticut and Massachusetts. Their services outside managed IT include managed security, security & compliance audits, and network & wireless.
They provide their services to various industries such as accounting, finance, healthcare, insurance, legal, manufacturing, non-profits, and small/midsized businesses. This means they are a great fit for most, if not all industries.
6. Cooperative Systems
Location: Windsor, CT
Founded: 1993
Cooperative Systems managed IT services include:
- vCIO Advisory Services
- Cybersecurity & Compliance
- Backup & Disaster Recovery
- Monitoring & Support
- Cloud & Data Center Solutions
- Connectivity
Cooopertive Systems managed IT services are customized to meet your company's specific needs. They offer a robust cybersecurity program that will proactively monitor and mitigate any threats. Cooperative is known for their excellent customer service & support, tailored and cost-effective solutions, and a consultative approach to your unique business needs.
What to Ask a Managed IT Provider Before Partnering
Now that you have information on your area's best managed IT providers, it is time to determine your company's needs. These companies could be perfect, but it's good to have other options if they are not ideal for you.
Here are 10 Questions You Should Ask Before Committing to a Managed Service Provider:
- What Kind of services do you offer?
- What kind of industries do you typically service?
- How will you provide tailored solutions for my company?
- What is the typical response time from your outsourced IT managers?
- What size companies do you typically service?
- How will you keep our business safe?
- How will you position our business competitively?
- How will you help us to be successful in the future?
- How often do you meet with your clients?
- How can you help to scale my company?
This list can help guide you when looking into managed IT companies within your area. When looking for the right Managed IT company for you, it is essential that you have a strong sense of what your company is looking for, such as the type of service and support your business requires.
Interested in Exploring Remote Managed IT Services?
Every business operates differently. That's why it's essential to find an IT company that will cater to your unique needs and business processes. They should prioritize your data security, and help you find solutions to increase productivity and streamline day-to-day operations.
Look at customer satisfaction reviews from small businesses like yours to determine which IT service could be a good fit for you. If you're ready to get started, click the button below to speak to an experienced managed IT expert about your business.
