Many healthcare providers have pivoted after the COVID-19 pandemic to offer telehealth services. This creates a unique challenge for healthcare cybersecurity compliance outlined by HIPAA. This is because telehealth communications platforms will likely need to store and secure protected health information (PHI).

Sometimes, you might find that a managed service provider (MSP) is no longer a good fit for your business. You may be trying to reduce costs, switch from temporary break-fix methods, or to find an outsourced IT support service that better suits your business goals.

Cybersecurity experts warn that email scams are becoming much harder to spot, putting businesses at risk. Scammers target businesses since they have the most abundant resources to steal.

Usherwood Office Technology, a Northeastern managed technology service provider, has recently earned World Class Service status from Satmetrix. This list is created using average net promoter scores (NPS). To make the list, companies must score at least a 70/100.

Many business leaders find themselves asking the same question: “How do I foster growth for my company?" The answer typically yields many paths and variables both controllable and uncontrollable. Technology is often tapped as a key driver of growth in business.

Once you’ve decided to integrate a new and improved communications solution into your business, your work begins in finding the right platform. In today’s marketplace, you’ll want to explore all of your options thoroughly before making a decision. A popular video conference platform you may have heard of is Microsoft Teams.

With all the different ways we communicate, it can be difficult to discern real messages from fake ones. Even with training, social engineering remains a threat to your business' cybersecurity.

Usherwood Office Technology is celebrating 10 years of being named an Elite Canon Dealer, landing among only the top 10% of Canon authorized dealers. For the 10th year in a row, Usherwood is proud to hold this status as one of only 25 companies in the nation.

Since the sharp rise of cyberattacks against businesses following the pandemic, data privacy is more important now than ever. As you’re creating a data protection and recovery plan, it’s crucial to define your data privacy strategy for both internal and external threats.

There are so many tools on the market that claim to protect your network from cyberattacks. In the digital age as tools progress quickly, it can be difficult to discern the difference between technical terms. You might wonder, “What’s a firewall?” and “How is that different from what antivirus does?”.