Usherwood Office Technology is celebrating 10 years of being named an Elite Canon Dealer, landing among only the top 10% of Canon authorized dealers. For the 10th year in a row, Usherwood is proud to hold this status as one of only 25 companies in the nation.
The Canon Advanced Partner program recognizes dealers who provide high-quality products, services, and business practices. Qualifying for this program means Usherwood has priority access to high-level Canon training to enhance our services to clients.
Canon ATSP Certifications and Excellence in Service
Along with earning Elite Status, Usherwood has 14 technicians who are certified Canon Association of Technical Service Professionals (ATSP). With one certified Master Technician and 13 Specialist Technicians, our techs hold some of the most advanced certifications in the industry.
Usherwood’s customer service professionals have a track record of excellent service, recently earning a World Class Service distinction. Satmetrix awards businesses on the World Class Service list that have a Net Promoter Score (NPS) of at least 80.
This metric is calculated through customer reviews based on the question: “How likely are you to recommend us to a friend?” Usherwood scored 90.69, outranking tech giants including Amazon and Apple.
History of Canon and Usherwood
Usherwood has had a longstanding partnership with Canon, dating back to the 1980s. As a young company, Usherwood grew in the office technology space through working with Canon. Usherwood continues to offer Canon office printers and solutions to clients across the Northeast after 48 years of partnership.
After helping his father, Charles Usherwood, grow Usherwood from it’s roots in Oswego, NY, Lou Usherwood established Usherwood as a leader in Syracuse technology companies. Now, along with managed print services, Usherwood is among the top IT companies in the Northeast.
"The quality and synergy of our relationship with Canon is second to none," said Lou Usherwood, CEO of Usherwood Office Technology.
"They are the premier manufacturer of printers and multifunctional copiers in the world, and we are proud to continually earn the highest levels of recognition and status In our partnership with Canon."
Canon Printer Business Solutions at Usherwood
Usherwood clients enjoy enterprise devices such as multifunctional printers and copiers (MFPs), and secure printing solutions with tools such as Canon Uniflow Online.
Compatible with all Canon MFPs, Uniflow is a cloud-based print management software that requires active user intervention to release print jobs. This saves paper from abandoned copies and enhances data security by protecting sensitive documents from unauthorized access.
Read more about the Canon print business solutions we offer here.
Excellence goes beyond offering quality products. Your managed service provider should deliver friendly, knowledgeable, and timely customer service to solve any issues. If you’re looking for a quality managed printing service in Syracuse, NY, click the button below to speak to an experienced managed print expert about your needs.
