With so many options for Managed Service Providers (MSP’s), it can be challenging to distinguish which one is best for your business. Although MSP’s all have many similarities, they vary as well, and it’s essential to do your research before ultimately deciding which one to work with.
Usherwood takes pride in the characteristics we feel make us different from other MSP’s. We know our service model isn’t for everyone, and ultimately at the end of the day, we want you to do what’s best for your business. However, we believe our values stand out in the field and can positively impact our clients. This article will highlight why we think Usherwood stands out amongst other MSP’s.
What Makes Usherwood Different?
Across all the services we provide, we put our clients first. Our goal is to form long-term partnerships with our clients and have Usherwood serve as an extension of your organization’s team. We are focused on your technology so you can focus on your goals and growth.
Multiple Services and Equipment Options
One of the main differences between Usherwood and other MSP’s is our decision to provide a package of quality services and equipment rather than a la carte services. Our focus lies in maintaining a suite of core services we believe are critical to keeping a company’s network safe. Other MSPs may offer services such as multi-factor authentication as an add-on. However, for Usherwood, MFA is critical for mitigating cybersecurity risk. This approach might make our services a little more expensive on the front end, but we believe it's worth the investment to avoid future attacks, outages and lost revenue.
Multiple Teams Get the Job Done
Having multiple teams to tackle specific issues and services is another difference from other MSP’s. Usherwood has multiple teams focusing on particular types of securities, services and devices. One group focuses on vulnerabilities, while another may focus on patching or tech support. Other MSP’s typically don’t separate these roles which can create bottlenecks in service. Imagine having 100 clients with issues and only one team to flow it all through. At Usherwood our focus is on getting you the right expert for your issues as fast as possible using our multi-team approach.
Budget Discussion is Prioritized
Usherwood provides a multi-year IT plan for clients so they can long term plan their IT expenditures. It also gives clients the opportunity to discuss monthly pricing on services and equipment to assist with predictable budgeting. We understand how much a client can spend/is willing to pay is an essential factor in their decision to work with an MSP. Price can make or break a decision, so we are completely upfront about our pricing and what we think is needed. Some MSP’s focus on keeping initial pricing low but do not include projected future costs or required equipment upgrades that can come as a budget shock down the road.
Why Go with Usherwood?
The way Usherwood sticks to our values and morals, even if it means turning down a potential client, is a characteristic we take pride in. We know what we can and cannot do, and we aren’t afraid to be transparent about it. Our decisions are based on what we believe is best for our clients and what will help their business grow and stay secure. Our goal is to be a steady, quality partner for our clients that they can rely on. We believe an MSP and their client are a balanced partnership that helps both parties thrive. At Usherwood want our clients to feel like we are all part of a team for successful IT management.
