Outsourced Managed IT services VS. In-house IT support

When deciding between hiring an outsourced managed IT firm or investing in in-house IT support, it is important to first investigate your business needs. Business size, small, mid-size, or large, budget, and future goals are all important factors. After determining this, you can then start looking into the ways that these two options differ in what they provide and what they can do to leverage your business needs. We hope to help educate you on both outsourced managed IT services and in-house IT support, so that you can be confident in your decision-making process.

HP Roam, a serverless print management solution.

What is HP Roam?

HP Roam for Business is a universal business printing experience that reshapes how innovative organizations print. You can replace traditional, printer-specific drivers with an intuitive print experience that is simple to use, is scalable, and provides a natural experience across desktop and mobile devices. Customer and company data are protected by advanced security features such as encryption, authentication, and integration with HP ID.

The most common questions asked about PaperCut Hive


As a managed service provider, we receive a lot of questions about our serverless printing solution, PaperCut Hive. For this reason, we have decided to share! Our hope is that we can answer some of those questions to put the knowledge in your hands and make your purchasing decision easier. This is a great start in narrowing your search for a serverless print solution and deciding if PaperCut Hive is the right fit for your business!

What is Microsoft Business Voice?

Contribution by Laura Flamik

Microsoft Business Voice is a cloud-based phone system in Microsoft Teams. Together, they deliver the most productive all in one communication solution that brings together calling, messaging, and meetings into a single application. This can be beneficial in three different ways.

Should I Have a Physical Backup and Disaster Recovery Device or Move to the Cloud? 

Contribution by Nathan Hock, vCIO with Usherwood Technology

IT equipment is complicated topic for most. For this reason, we worked with our skilled team to provide you with answers to the most common questions asked regarding backup and disaster recovery. We hope this knowledge helps to make you feel more confident with your decision making when it comes to making a decision.

Four questions you should ask yourself to make sure you are with the right service managed IT service provider.

When it comes to managed IT, it is important to know that your network is in the right hands. Having a partner that is both reliable and trustworthy to manage your business’s IT can lead to growth and an enhanced workflow and productivity for your business. The riskier side of this is that if your IT is managed by a partner who is not diligent and following best practices, this can have a very negative impact on your business.


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