News

Carlos Acevedo Accepts New Position as Application Specialist

Carlos Acevedo Accepts New Position as Application Specialist

We are excited to announce Carlos Acevedo’s new role at Usherwood Office Technology as an Application Specialist. In his new position, Carlos will be responsible for inbound inquiries from the client base on Unified Communication, Digital Signage, Security and Surveillance, Print Management and Document Management related issues. His goal is to provide first level customer support quickly resolving and remediating client identified issues.

Dan Smith 10 Year Anniversary

Dan Smith 10 Year Anniversary.

Congratulations Dan Smith for 10 successful years representing Usherwood Office Technology! Your dedication and loyalty to this company is appreciated and we want to recognize you on this important milestone.

Usherwood Named Elite Dealer for 2020 by ENX Magazine

Usherwood Named Elite Dealer for 2020 by ENX Magazine

For the sixth consecutive year, Usherwood Office Technology has been selected as an Elite Dealer by industry resource publication ENX Magazine.

An annual “Who’s Who” inside the national copier dealership community, companies are selected based on a number of criteria: Growth initiatives, innovative marketing programs, workplace culture, superior customer service and a notable commitment to the communities they serve, among others.

Usherwood Welcomes Ezra Gumpel-Jones as Integration Specialist

It is our pleasure to announce Ezra Gumpel-Jones as our newest Integration Specialist to the Usherwood team. In his position, Ezra will be responsible for Aidan will be responsible for inbound inquiries from our client base on MFP related issues. His goal is to provide first level customer support and resolve any connectivity or application issues the client may encounter.

Ezra comes to Usherwood from Oakwood Friends School where he was the Technology Coordinator. Ezra holds a Bachelor’s Degree in Psychology from Vassar College.

Usherwood Welcomes Matt Sova as Billing Coordinator

It is our pleasure to announce Matt Sova as our newest Billing Coordinator to the Usherwood team. In his position, Matt will be responsible for billing of equipment orders and service contracts.

Matt comes to Usherwood from Barrington Residential where he was their Property Manager for over two years. Before that he was in the Billing Department at Eastern Managed Print Network, owned by Xerox.

In his spare time, Matt enjoys traveling with family and friends, especially to different state parks around New York!

Usherwood Welcomes Charlie Walker as a Client Services Specialist

It is our pleasure to announce Charlie Walker as our newest Client Services Specialist to the Usherwood Team. In his position, Charlie will be responsible for inbound communication from our clients regarding all lines of business offered by Usherwood ensuring prompt response and client satisfaction.

Previously, Charlie was a Support Rep for Ingram Micro (Cisco) for two years. Charlie earned his Bachelor’s in Business Communications with a minor in marketing from Buffalo State University.

Usherwood Welcomes Justin Witter as Odyssey Tracker System Administrator

It is our pleasure to announce Justin Witter as our newest Odyssey Tracker System Administrator to the Usherwood team. In his position, Justin will be responsible for proactive monitoring and maintaining of Odyssey Tracker on all imaging devices.

Previously, Justin was a Manager for VANS Inc. for almost two years. He graduated from Onondaga Community College with an Associates in Business Technology.

In his spare time, Justin enjoys making music, exercise and spending time with his family.

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