1 Start 2 Complete Company * Enter your Company Name here. Name * Enter your Contact Name here. Phone * Enter your Phone Number here. Email * Enter your Email Address here. Equipment Type * Enter your Equipment Make and Model here. - Select -CopierPrinterProduction PrinterWide FormatScannerFacsimileMailing SolutionsComputerServerOther Equipment ID or Computer Name * Enter your Equipment ID Number or Computer Name here. Status * Check the box for the current status, operational or down. Operational Down Description of the Problem(Include Error Code if Applicable) * Describe the Problem (Include Error Code if Applicable).